TE22P5 Lead Infrast Engineer

• Provide expert Windows Server administration and maintenance to ensure optimal performance of server hardware and operating system.
• Administer Active Directory domain structure
• Administer IIS web servers and coordinate with business users to schedule maintenance
• Administer Microsoft Exchange Online
• Responsible for troubleshooting server errors and identifying root cause and performing server patch maintenance
• Leads projects as assigned by Manager.
• Assists team members in the completion of major project tasks.
• Participate in project planning meetings and takes a lead role in reviewing technical requirements and leading testing activities.
• Participates in the mentorship of staff members.
• Exhibits strong verbal and written communication skills, proactively communicating with customers and framing technical issues so that they can be readily understood.
• Responsible for server troubleshooting. This includes the installation, configuration and troubleshooting of systems.
• Independently utilizes resources (knowledgebases, online resources, etc) to research solutions for difficult problems.
• Works with outside vendors to maintain and repair systems & equipment in a timely manner.
• Follows Standard Operating Procedures and utilizes established support tools.
• Maintain current awareness of standard Washington operations systems and actively research new technology.

• Working knowledge of AWS Cloud solutions.

• On-call duties and extended work hours required.

This role is based in our Washington, D.C. office. A reasonable rate of compensation for this position is between $150,000-$170,000 per year.

ACS currently provides the following benefits for this position: paid vacation leave, paid sick leave, paid holidays, health insurance, flexible spending account or health care savings account, dental insurance, life insurance, vision insurance, retirement benefits, short- and long-term disability, and 4-week work from anywhere; each benefit is subject to the terms of the applicable program. Additional benefits may apply based on skills, experience, and location.

Any actual offer of employment, reflecting the total compensation package and benefits, will be made in the sole discretion of ACS. ACS reserves the right to amend or modify its employment benefits and compensation structure at any time.

Team Player - Works well as a member of a group
Leader - Inspires teammates to follow them
Innovative - Consistently introduces new ideas and demonstrates original thinking
Functional Expert - Considered a thought leader on a subject
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity

Self-Starter - Inspired to perform without outside help
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Bachelor of Science of Information Technology (preferred)

College degree or equivalent experience. Microsoft Exchange Online, M365, Server 2012/2016/2019/2025, Dell hardware platforms, SQL clustering, VMware, Hyper V, AWS Cloud, and Azure. Server high availability experience and 3-5 years of related senior level experience in server administration and technical problem solving.
College degree (relevant field) or equivalent experience; typically holds an advanced degree (relevant field) or equivalent experience. 7+ years of related experience.
(preferred)