US Customs Compliance Analyst

Forming Our Future together

FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle - from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.

Rooted in our core values - Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People - we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.

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Job Description:

The US Customs Compliance Analyst is responsible for leading daytoday U.S. import operations while ensuring full compliance with U.S. Customs and Border Protection (CBP) and Partner Government Agency (PGA) requirements. This role combines handson transaction execution with crossfunctional partnership to support efficient, compliant import flows, and drives continuous improvement by analyzing data, identifying trends or gaps, and implementing recommendations that strengthen compliance performance and overall efficiency.

Key Responsibilities:

• Lead and execute daily U.S. import operations, including transmission and review of entries and customs clearance activities for assigned business units.

• Perform or review HTSUS classification, valuation, country of origin determination, and free trade or special program eligibility for imported materials and finished goods.

• Review and validate import documentation (commercial invoices, packing lists, bills of lading, entry summaries, PGA filings, licenses, and permits) to ensure accuracy and completeness.

• Coordinate closely with customs brokers, freight forwarders, and carriers to resolve holds, exams, delivery issues, and documentation discrepancies in a timely manner.

• Conduct periodic audits of import transactions, broker performance, and records to verify compliance with customs regulations and internal policies.

• Monitor and interpret changes to U.S. import regulations (e.g., HTSUS updates, Section 301/232 tariffs, PGA rules), and update SOPs, work instructions, and training materials accordingly.

• Analyze import operations KPIs (cycle time, holds, exams, entry error rates, duty spend) and lead continuous improvement initiatives to enhance compliance and efficiency.

• Support trade compliance projects such as system implementations, broker transitions, classification harmonization, or duty optimization initiatives.

• Maintain import records and documentation in accordance with CBP recordkeeping requirements and company policies.

• Serve as an internal subjectmatter resource on U.S. import requirements for Procurement, Logistics, Supply Chain, and Finance.

Preferred Qualifications:

• Bachelor's degree in supply chain management, international business, logistics, or related field; or equivalent combination of education and experience.

• Minimum 5 years of progressive U.S. import operations experience in a customs brokerage, freight forwarding, or inhouse corporate trade compliance environment.

• Demonstrated expertise in U.S. import regulations, including CBP requirements, HTSUS classification, valuation, and country of origin rules.

• Prior experience managing external customs brokers or freight forwarders.

• Proficiency with ACE portal reporting and import filing workflows, as well as experience with ERP platforms (e.g., Oracle or similar) and broker portals.

• Familiarity with CBP enforcement trends, penalties, prior disclosures, audits, and best practices for maintaining a robust import compliance program.

• Experience with Partner Government Agencies (e.g., TSCA, FDA, USDA, EPA, DOT), including understanding of permit, license, and documentation requirements.

• Understanding of recordkeeping requirements and retention practices for import documentation.

• Advanced MS Excel skills and strong proficiency in other MS Office applications for reporting and analysis.

• Strong analytical, organizational, and communication skills, with the ability to manage multiple priorities in a fastpaced environment.

• Clear, confident communicator with the ability to translate regulatory requirements into practical guidance for nonexperts.

• Active U.S. Customs Broker License and/or Certified Customs Specialist (CCS) credential.

• Familiarity with duty drawback and a manufacturing environment.

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Equal Employment Opportunity Statement

FormFactor is an equal opportunity employer. FormFactor complies with all national, state, and local laws that seek to promote equal opportunities for any applicant or employee without regard to age, race, color, gender, gender identity/expression, national origin, sexual orientation, religion, disability, marital status, pregnancy or related condition, military service, or any other legally protected characteristics. These protections apply to all aspects of employment, including but not limited to, recruitment, hiring, training, promotions, and compensation.

For roles that are designated as remote-eligible, employees cannot be located in:AL, AK, AR, DE, GA, HI, IL, IA, KY, LA, ME, MD, MS, MO, NE, NV, NJ, NM, ND, OK, PA, RI, SC, SD, TN, WV, WI, WY. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. A role is remote-eligible only when it is listed as "Remote" in the job location.