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Strategic Planning and Performance, Consultant

Blue Shield of CA
Mar 14, 2026

Your Role

The Platform Strategy and Operations team (PSOT) is focused on optimizing platform solutions (Salesforce, Pega, etc.) and maximizing value across the enterprise. The Strategic Planning and Performance Consultant will report to the Senior Manager, Product Management. In this role you will partner with Product teams to define and track key metrics and create governance standards including dashboards, etc. to monitor and communicate team performance, serve as a creative resource to communicate team value, partner with PSOT managers to enhance strategic vendor relationships, and contribute to Artificial Intelligence and automation initiatives.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

  • Requires a bachelor's degree or equivalent experience
  • Requires at least 7 years of prior relevant experience
  • Requires outstanding verbal and written communication skills, including an ability to communicate effectively at the executive level
  • Requires proficiency in MS office suite (PowerPoint, Excel, Word)
  • Requires basic understanding of business measurements including Key Performance Indicators (KPIs) and Return on Investment (ROI)
  • Knowledge of healthcare industry desired
  • Business understanding of Salesforce and/or Pega solutions desired

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

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