-
Definition
-
(ON-CAMPUS - In-Person Position)
Summary
Under the direction of the assigned supervisor, the incumbent shall exercise considerable independent judgment in providing complex technical and administrative duties at a paraprofessional level in an assigned area. Participates in administration of effective functioning of assigned departmental or program unit operations.
Distinguishing Characteristics The Transfer Center Specialist classification performs a variety of administrative and technical work with increased independent judgment and actions. Parameters of work are generally defined, but methods and procedures to be followed may be independently derived subject to higher level review. This classification analyzes problems of varying levels of difficulty; assignments are described in terms of desired objectives on results rather than in method and procedures. Incumbents serve as a college partner in student learning outcome objectives by providing assistance regarding enrollment and academic and career information to pre-college and college
students to increase awareness and knowledge of educational opportunities, to encourage college attendance and/or to improve the college experience; provides support to counselors and other staff; provides students with assistance and support to identify career pathways and/or facilitate transfer to four year institutions; develops, implements and facilitates Transfer Center services and maintains updated Transfer Center resources.
Essential Duties and Responsibilities Specific duties may vary among departments, divisions and jobs. Incumbents typically perform a substantial portion or all of the following kinds of duties, as assigned:
1. Provides a variety of transfer education and services that includes transfer orientation, transfer-related workshops/presentations; organizes and oversees transfer fairs and virtual tours, and represents the Transfer Center at College events, student activities, and off-campus events.
2. Coordinates and conducts transfer activities and events throughout the College, attends to the daily operations of the center that includes day-to-day operations, and budget/equipment/ requests, initiates and submits transfer activities Board items and contracts, as needed, for transfer fairs and events, etc.
3. Conducts 1-on-1 student transfer appointments; guides students on 4-year applications, and reviews personal statement/narratives. Conducts student appointments in Student Services Center, and at College campuses.
4. Acts as a liaison to a variety of transfer partners, out-of-state schools, colleges, and universities. Develops collaborative partnerships as a part of transfer activities with college departments.
5. Facilitates group discussions with students, College clubs, and College staff development projects (e.g. EOPS).
6. Performs a variety of transfer activities; reviews and maintains student files/transcripts and assures accuracy and confidentiality (FERPA) in transfer information; prepares and maintains a variety of transfer records and reports related to the Transfer Center that includes, but is not limited to College Transfer Reports, State Annual Report on Transfer Activities, Annual Transfer Reports and Material/Equipment Requests, and Comprehensive Program Reports.
7. Answers transfer inquiries by phone, email, video-conference, etc.
8. Trains and schedules work assignments for Work Study students; assigns work hours.
9. Has independent review and update of the Transfer Center website.
10. Provides education and student training on online resources, transfer online tools, four-year representative contacts, and specific four-year programs and services.
11. Gathers, compiles, and synthesizes information to develop effective transfer strategies for the college community, including web page materials and links, social media, and printed materials, for a diverse group of transfer students incorporating marketing principles as appropriate; coordinates with webmasters, campus communications, and public affairs as needed.
12. Coordinates and co-hosts the annual Transfer Advisory Council and other related meetings that brings together administration from the UC, CSU, and CA Private schools to support the transfer needs of community college students. This advisory council is a requirement of the State Chancellor's Annual Report on Transfer Activities.
13. Advises, directs, refers, evaluates and assists students with transfer inquiries by providing information and assessment resources which may include published and online materials, vocational goals, labor market trends and referral to counselors, as needed.
14. Organizes and maintains Transfer Center files and student intake databases; creates and prepares forms to facilitate office record-keeping procedures; tracks Transfer Center usage and contacts. Maintains statistical data and prepares reports; maintains electronic lists.
15. Provides information to callers and visitors. Determines reason for call or visit and prepares necessary documents. Assesses need for intervention of other resource persons and arrange appointments as necessary.
16. Prepares files attaching appropriate supporting documentation and researching information as required. Responds to requests within area of responsibility; notes required actions and ensures follow-up.
17. Uses a variety of software. Maintains computerized information systems and participates in their development to improve efficiency within the assigned area. Explains office procedures and demonstrates the use of software; resolves problems within area of expertise and liaises with computer resource persons as required. Maintains and updates administrative files, maintains filing systems and arranges for archiving.
18. May monitor inventory and purchase supplies and equipment as needed. Arranges for servicing of office equipment as appropriate.
19. Provides Transfer Center related training, direction, and oversight of assigned support personnel, contractors or student workers.
20. Participates in committees and meetings affiliated with the College and Transfer Center; answers complex questions and disseminates information to the District, public agency or other colleges.
21. Performs other related duties as assigned that support the objective of the position.
22. Required to abide by all District policies and procedures including Board Policy 3050 - Code of Professional Ethics.
-
Qualifications and Physical Demands
-
Qualifications Knowledge and Skills 1. Knowledge of applicable sections of State Education Code and other applicable laws. 2. Knowledge of principles, methods and techniques of population based assessment, planning, major requirements, and guided pathways. 3. Knowledge of transfer policies, requirements, philosophy, and planning that supports transfer student success. 4. Knowledge of transfer criteria, timeline, CSU-UC-and Private CA application process and procedures. 5. Knowledge of ASSIST.ORG, current transfer requirements from the UC, CSU, CA Private, and Out-of-State Schools, Guided Pathways, Transfer Center Directories, and best practices for transfer in Higher Education. 6. Knowledge of FERPA. 7. Knowledge of District organization, operations, policies and objectives. 8. Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary. 9. Knowledge of record keeping procedures. 10. Knowledge of budget preparation and maintenance. 11. Knowledge of appropriate software and databases.
Abilities 1. Requires the ability to perform the essential responsibilities and functions of the position. 2. Requires the ability to accurately take and transcribe notes and/or meeting minutes/recollections. 3. Requires the ability to learn, interpret, explain and apply knowledge of College and department organization, operations, programs, functions, special terminology used in the organization unit, and labor agreements to relieve an administrator or program director of a variety of administrative details. 4. Requires the ability to learn and apply techniques for curriculum development processes and recording and monitoring faculty workload information and processing payroll transactions. 5. Requires the ability to prepare spreadsheets, graphs and charts. 6. Requires the ability to learn and enter, import, and export data to and from databases and college information systems within a reasonable time frame. 7. Requires the ability to plan, organize and prioritize work in order to meet schedules and timelines. 8. Requires the ability to maintain confidentiality of private and sensitive information. 9. Requires the ability to communicate with faculty, students, staff, and the public using patience and courtesy, and in a manner that reflects positively on the College. 10. Requires the ability to maintain productive and cooperative working relationships with others. 11. Ability to work effectively with individuals with disabilities. 12. Ability to establish and maintain professional and collaborative working relationships with members of a diverse community, including employers, students, community college faculty, staff and administrators, and state and local government agencies. 13. Ability to interpret, apply and explain transfer education codes, transfer policies and procedures internally and externally. 14. Ability to assess, analyze, implement and evaluate research project activities on transfer. 15. Ability to analyze situations accurately and adopt an effective course of action. 16. Ability to plan, organize and prioritize work. 17. Ability to meet schedules and timelines. 18. Ability to work independently with little direction. 19. Ability to understand and follow oral and written directions. 20. Ability to communicate efficiently both orally and in writing. 21. Ability to supervise, train and provide work direction to others. 22. Ability to establish and maintain effective working relationships with others.
Physical Abilities 1. The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources. 2. Essential functions will vary by position. 3. As defined by Title I of the Americans with Disabilities Act ("ADA") and California's Fair Employment and Housing Act ("FEHA"), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law. AND Demonstrated evidence of, responsiveness to, and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practices within the classroom and college community. Note: D.E.I.A. - Diversity, Equity, Inclusion, Accessibility, and Anti-RacismThe Coast Community College District (Orange Coast College, Golden West College, and Coastline) continues to strengthen our efforts around diversity, equity, inclusion, access, and anti-racism. The Coast Community College District is focused on creating a culture of inclusive excellence by uplifting employees and students through an environment that is equitable, diverse, inclusive, and accessible. We have a strong focus and importance on D.E.I.A. and Anti-Racism (Diversity, Equity, Inclusion, Accessibility) and will be actively listening, assessing, and evaluating this throughout each stage of the application, recruitment, and interview process.
Education and Experience
The position requires knowledge equivalent to an Associate Degree and two years of progressive administrative experience. Alternatively, may accept one year of post-secondary education in a business profession and four years of experience. Or, any combination of education and experience which would provide the required equivalent qualifications for the position.
Preferred: Bachelor's degree from an accredited college/university, preferably in education, psychology, humanities, behavioral sciences, or related field. Two years of experience in counseling or education, transfer, and/or graduation and completion in a community or university setting. Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic background of community college students, faculty and staff.
Licenses and Certificates
Requires a valid driver license.
Working Conditions
Work is performed indoors or outdoors where health and safety considerations are minimal. May require work during evening and weekend hours, based on the needs of the department.
-
Conditions of Employment
-
Note: To be eligible for employment, you must possess authorization to work in the United States. The District does not sponsor visas or take over any established visa sponsorship. This is a permanent, general funded, full-time, 12-months per year classified position. (The District reserves the right to extend, modify, or eliminate this position based upon available funds.) The normal hours of work will be Monday through Friday 8:00 am to 5:00 pm, with the flexibility to occasionally work extended hours and/or weekends, if necessary, to meet the department's needs. The effective date of employment will be arranged with the supervisor. The District provides medical, dental, and vision insurance for the employee and eligible dependents and life insurance for the employee. (Salary Schedule: EE-117) Please note that job offers are conditional and are contingent upon the successful completion of satisfactory comprehensive background check (including Livescan fingerprinting) and satisfactory references, and approval or ratification by the District's Board of Trustees or the Chancellor. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 ) The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. Pay Philosophy: Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality. In general, it is the policy of the District to place new employees at the first step of the salary grade. All movement on the salary schedule will occur July 1 of each year for all classified employees. Application Requirements: Application materials must be electronically submitted online at http://www.cccd.edu/employment to be considered for employment. Incomplete applications, application materials submitted by mail, and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable). A complete application packet includes:
- A complete Coast Community College District Online Employment Application.
- Responses to Supplemental Questions (please provide clear and detailed responses, as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, put "see resume" or "N/A", or leave blank).
- A Cover Letter highlighting your experiences relevant to this position and addressing the minimum and essential qualifications, including your demonstrated evidence of D.E.I.A. (Diversity, Equity, Inclusion, Access). (upload as a separate attachment - PDF recommended).
- A Current Resume of professional and educational background and experience (upload as a separate attachment - PDF recommended).
Submit an application online at: http://www.cccd.edu/employment Coast Community College District - Human Resources 1370 Adams Avenue, Costa Mesa, CA 92626 Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance or call 714.438.4716. *Note: We have a strong focus and importance on D.E.I.A. and Anti-Racism (Diversity, Equity, Inclusion, Accessibility) and will be actively listening, assessing, and evaluating this throughout each stage of the application, recruitment, and interview process. Submission of all required application information and materials is the responsibility of the applicant. All application materials become the property of the Coast Community College District and will NOT be copied or returned. To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. If you do not know an answer, please indicate so, but do not leave any space blank. All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Please note: Possession of the minimum qualifications does not ensure an interview. Any documents that you are unable to attach can be emailed to jobs@cccd.edu. Emails must clearly indicate the job you are applying to and your full name.
-
Additional Information
-
Selection Procedure
- All online applications received by the application deadline will be screened to determine which applicants meet the minimum qualifications as stated in the job announcement. Please note: Possession of the minimum qualifications does not ensure an interview.
- Applicants wishing to apply for more than one position must submit separate application materials for each desired position.
- Applicants who meet the minimum qualifications and who are also deemed to possess the highest committee evaluation will be invited to an interview.
- If any travel is required for an applicant to participate in person during the interview process, this will be done so at the candidate's own expense.
- During the interview, candidates may be asked to conduct a short oral demonstration/presentation on a previously announced topic as well as participate in a writing exercise, or hands-on practical.
- Consideration will also be given to factors in addition to education and experience, including but not limited to professional development, ability to work with others, and commitment to meet student needs.
- The search committee will rate the candidate's responses to the interview questions, the demonstration/presentation, and the applicable writing exercises and/or hands-on practicals. Based on this rating, a number of candidates will be recommended to move forward and will be invited for a second-level interview.
- The hiring manager will conduct reference checks on the final candidate. The district reserves the right to contact the current or most recent employer and to investigate past employment records of applicants selected for interviews.
- The campus President will make the final recommendation for employment to the Board of Trustees.
- The start date will be determined based on the needs of the campus and the conditions of employment as posted in the job announcement/recruitment.
- Applicants who are eliminated from consideration will be notified by email. All applicants are requested to provide an email address in their online application. Candidates should not expect official notification of the status of their candidacy until the Board of Trustees has acted upon the College's recommendation for employment.
- The District reserves the right to extend the deadline, re-advertise the position, or delay filling this position based on the needs of the District and the student population we serve.
Employment Information
- Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
- The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910)
- The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing equity and inclusion goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
The SELECTED CANDIDATE is required to complete the following prior to employment:
- Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
- Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment).
- Present original documents for proof of eligibility to work in the United States including a Social Security Card; (Note: We are unable to sponsor or take over sponsorship of an employment Visa at this time.) AND
- Participate in a new hire onboarding appointment with an Employment Services Representative.
Coast Community College District is an Equal Opportunity Employer The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. The Coast Community College District is a multi-college district that includes Coastline College, Golden West College, and Orange Coast College. The three colleges offer programs in transfer, general education, occupational/technical education, community services, and student support services. Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to the needs of a changing and increasingly diverse population. Coast Community College District Title IX (For more information on Title IX click here) https://www.cccd.edu/employees/hr/title9/Pages/Staff-and-Faculty-Resources.aspx The 2025 Coast Community College District Annual Security and Fire Safety provides the crime statistics for calendar years 2022, 2023, and 2024, which were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be obtained from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions. Title IX & Sex Discrimination https://www.cccd.edu/employees/hr/title9/Pages/Staff-and-Faculty-Resources.aspx
|