Regional Account Manager - Northeast

TKC Holdings, Inc.-comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid-market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member.

As a subsidiary of TKC Holdings, Inc. and Keefe Group,ICSolutions (ICS)has been a leading provider of innovative telecommunications products and exceptional customer service to correctional facilities across the nation.

The Northeast Account Manager works with the Regional Vice President to promote, develop, and increase the profitable sales volume of his/her book of business. An Account Manager is expected to promote a positive and ethical image to all customers and contacts. They will assist the Sales Staff to promote, acquire, and develop current and new inmate phone business customers.

Required: At least 50% travel over the territories of Connecticut (CT), Delaware (DE), Maryland (MD), Massachusetts (MA), New Hampshire (NH), New Jersey (NJ), New York (NY), Pennsylvania (PA), Rhode Island (RI), Vermont (VT), Virginia (VA), West Virginia (WV), and the Washington, DC market.

• High school diploma or general education degree (GED) required; one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Strong written communication skills, including the ability to prepare reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
• Strong analytical and problem-solving skills, including the ability to define problems, collect data, establish facts, interpret technical instructions (including mathematical or diagram-based information), and draw valid conclusions. Ability to perform basic mathematical calculations such as discounts, interest, commissions, percentages, proportions, area, circumference, and volume.
• Demonstrated leadership and supervisory skills with the ability to guide teams and achieve results through others. Excellent organizational skills with a goal-oriented mindset and the ability to manage changing priorities and situations.
• Ability to work independently as well as collaboratively within a team environment. Strong customer service orientation with excellent telephone and interpersonal communication skills.
• Working knowledge of inventory management and familiarity with computer systems, including Microsoft Office programs. Ability to understand market conditions, apply sales concepts, and interpret profit margins and forecasts.
• Ability and willingness to travel on company business.

IC Solutions offers comprehensive benefits to all regular-full time employees:

• Medical w/prescription coverage
• Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
• Dental
• Vision
• Basic Life and Basic Accidental Death and Dismemberment Insurance
• Short Term Disability
• Long Term Disability
• Voluntary benefits that can be selected to create the right package for you

IC Solutions also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan. We now also offer DailyPay providing you immediate access to earned wages.

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here:https://tkcholdings.com/privacy-policy-108