Lead Business Systems Consultant
 American Family Insurance Agency Staff | |
paid time off, paid holidays, 401(k)
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 United States, Wisconsin, Madison | |
| 6000 American Parkway (Show on map) | |
 Mar 20, 2026 | |
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This position will be responsible for leading the ideation, conceptualization, prioritization, and initiation for future system use and enhancements. Works with technology areas to clarify business requirements where needed and assists in the development of the test strategy and plan for large and complex projects. This position will oversee the research on complex system issues and coordinates resolution. Research and evaluate business system application developments and technologies within the insurance industry and business markets that are relevant to the business and future business strategy.
Position Compensation Range: $99,000.00 - $167,000.00Pay Rate Type: SalaryCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities* Conducts advanced data analysis with the ability to query enterprise-scale databases and problem solving with the use of data from associated systems. * Queries large databases/source systems to explore defects, problem-solving and testing of defects. * Engages with technology areas and represents the business-on-business issues and requirements for large and complex system projects. * Partners with stakeholders to understand needs, gather and analyze business requirements, perform data analysis, assist in change management, training and testing efforts. * Gathers and document business rules functional requirements and data definitions. * Collaborates to resolve inconsistencies and inadequacies in requirements. * Partners with technology areas to develop user acceptance testing and quality assurance test scenarios and cases working to ensure data delivery meets business requirements. Collaborates with stakeholders to produce and maintain accurate test documentation. Specialized Knowledge & Skills Requirements * Demonstrate experience providing customer-driven solutions, support or service. * Demonstrate experience developing relationships with internal and external partners. * Extensive knowledge of business systems and how to apply them to leverage efficiencies in a business environment. * Solid knowledge and understanding of project management methodologies, practices, techniques and tools. * Basic knowledge and understanding of systems development life cycle (SDLC). Licenses * Not applicable. Travel Requirements * Up to 25%. Physical Requirements * Work that primarily involves sitting/standing. Working Conditions * Not applicable. Additional Information
Candidates can be considered at the lower (Senior Business Systems Specialist) level, if qualified. In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. Candidates should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783; Boston, MA 02110; #LI-Hybrid We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation. #LI-JM1 | |