Management Technician - Risk Management

The Risk Management Office is seeking a Management Technician to review and process information related to the issuance of certificates of title, registration plates, and registration cards for stolen vehicles using the CLEAN and NCIC systems. In this role, you will also respond to customer inquiries regarding stolen vehicle cases. If you are detail-oriented and ready to support this important public-safety function, apply today!

In this role, you will review and process National Crime Information Center (NCIC) data and place Administrative Stops on stolen vehicle records when appropriate. You will coordinate and administer the Department's use of the Commonwealth Law Enforcement Assistance Network (CLEAN) system, including reviewing and approving access requests for both internal and external users. This includes obtaining and maintaining CLEAN certification, evaluating background information for prospective users, and exercising discretion in granting system access. As the Terminal Agency Coordinator (TAC), you will monitor daily compliance with CLEAN and NCIC policies and regulations, ensuring that all requirements are met. You will also distribute updates and relevant information to the appropriate staff. Additionally, you will process motor vehicle applications related to stolen vehicle cases in the Commonwealth Automated Registration and Title System (CARATS) and the Modernized Vehicle and Driver License System (MVDLS), ensuring the accurate issuance of certificates of title, registration plates, and registration cards.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Must be available to work during early dismissals.
• Telework: You may have the opportunity to work from home (telework) part-time upon successful completion of probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of advanced clerical or para-professional work which included the collection, recording, compilation, and presentation of office management or program related information; or
• Any equivalent combination of experience and training. An Associate's Degree may be substituted for two years of required experience.

Additional Requirements:

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.