Business Resiliency Manager General Summary: Manages the execution and coordination of Business Resiliency Management (BRM) activities including Business Impact Analysis (BIA), testing, and exercises under guidance of the Information Security Risk Officer. The program is managed in accordance with safe and sound Federal Housing Finance Agency (FHFA) regulatory requirements, internal business objectives, industry best practices, and sound risk management principles. Coordinates enterprise-level BRM program governance and framework; and compliance with vendor management, record retention, and various internal and external audits. Contributes to continuous improvement efforts and develops subject matter expertise with the opportunity for growth into broader BRM governance responsibilities.
Principal Duties and Responsibilities:
- Manages the Bank's BRM Program including
Business Impact Analysis, BRM testing, Team Tabletop Walkthroughs, Department Tabletop Walkthroughs, and Buddy Bank administration. Participates in necessary committees and working groups, and maintains documentation related to BRM Program. - Facilitates development of BRM Plan
documents with BRM Team and Department leaders. Ensures plans are reviewed and updated annually. - Supports completion, documentation, and
tracking of BRM test cases. Reviews test results for completeness and partners with departments to remediate issues, coordinating retest activities where needed. Escalates significant issues to the Information Security Risk Officer. - Assists in developing, maintaining, and obtaining
approval for the BRM program policy and plans, ensuring staff awareness and training, overseeing execution of tests and exercises, and reporting program status and results occur to appropriate governing committees. - Works collaboratively with:
- IT to review and enhance the Bank's BRM disaster recovery strategy through safe & sound planning and testing of data center disaster recovery capabilities to support production operations in the event of a disaster situation. - Operational Risk on the external event threats in the annual Risk Assessments and BRM related Operating Incidents. - Vendor Management to evaluate BRM critical vendor criteria and results of the Third-Party Resilience Questionnaire. - Internal Audit, external auditors, and the Federal Housing Finance Agency to respond to questions and provide documentation for periodic audits. - Design and implement program training
materials for staff relevant to their BRM roles and responsibilities. - Mentor employees on effective BRM risk and
compliance practices with a focus on safety and preparedness. - Cultivates and maintain effective
professional working relationships with management and staff to build consensus on solving business problems. - Performs other duties and completes
special projects as assigned by management.
Minimum Knowledge, Skills and Abilities Required:
- Knowledge at a level normally acquired through the completion of a bachelor's degree in business administration, risk management, information technology, or a related discipline or equivalent experience in a related field.
- Seven years of experience developing, implementing, and maintaining business continuity plans and disaster recovery strategies including IT disaster recovery planning.A general understanding of operations in the financial or banking industry is preferred.
- High degree of initiative, independence and thought leadership to produce effective and timely work, including development of the position's responsibilities.
- Certified Business Continuity Professional (CBCP) certification is preferred.
- Verbal, written, and interpersonal skills to communicate effectively with all levels of Bank management and staff, and external contacts.
- Proficient with Microsoft Office, including Excel, Word, SharePoint, and Copilot.
- Demonstrated commitment to working with a variety of backgrounds and perspectives. Promotes an environment of empathy and respect. Advocates for different viewpoints for all levels of team members and practices inclusion in all areas of responsibility. Actively builds positive relationships across the department.
Working Conditions: Normal office environment with flexibility to meet tight deadlines and/or multiple daily deadlines as required.
Notation: This position has been identified as "high risk" as outlined in the Bank's Background Check policy. Individuals occupying this position will be required to submit to a background check biennially. Such repeat background check(s) are considered a "condition of continued employment".
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