Security Officer Guest Services

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Services in Hartford, CT, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a hotel and resort location where you will serve as a welcoming front desk presence, supporting access control, greeting guests, assisting with inquiries, and documenting security-related activity. This stationary role is ideal for someone who values customer service, clear communication, and professionalism. Bring your caring approach, integrity, and teamwork mindset to help create a positive guest experience in a dynamic environment.

Position Type: Part Time

Pay Rate: $19.92 / Hour

Job Schedule:

What You'll Do:

Provide customer service to guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk location.
• Monitor access to the property by verifying visitor information, assisting with sign-in processes, and communicating with hotel personnel regarding security-related concerns and/or unusual activity.
• Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, escalating matters to hotel management and/or emergency services when appropriate.
• Support front desk operations by observing lobby activity, documenting daily events and incidents, and helping to deter unauthorized access through attentive presence and professional interaction.

Minimum Requirements:

• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.