Technical Manager - Field Services (Southeast Region)

Sunbelt Solomon is seeking a dynamic Technical Manager to lead our NETA Field Services team across the Southeast. This is a high-impact leadership role overseeing field operations for power distribution equipment, ensuring exceptional service delivery, technical excellence, and strong customer relationships. You'll guide a talented team of field technicians, optimize operational performance, and collaborate across the organization to elevate service quality and efficiency. This position reports to the Regional Vice President of Field Service and requires regular travel to job sites to uphold safety, quality, and performance standards.

Why Sunbelt Solomon

Sunbelt Solomon is one of North America's largest and most trusted providers of power distribution equipment and services. With a legacy built on technical expertise, safety, and customer partnership, we support utilities, industrial facilities, and energy producers with reliable solutions that keep critical infrastructure running. Joining our team means stepping into a culture that values innovation, teamwork, and professional growth where your leadership directly shapes the success of our field operations and the customers who depend on us.

Key Responsibilities

• Lead, mentor, and develop field service teams to deliver safe, high-quality service on power distribution equipment.
• Oversee scheduling, resource allocation, and operational workflows to maximize productivity and response times.
• Provide hands-on technical guidance and on-site supervision, ensuring compliance with safety and industry standards (IEEE, ANSI, NETA).
• Evaluate technician performance through regular site visits, work quality reviews, and coaching.
• Drive training initiatives to strengthen NETA testing, maintenance, and repair capabilities.
• Collaborate with Operations and Project Managers to resolve complex customer issues and enhance service delivery.
• Manage job costs, identify efficiency opportunities, and ensure accurate reporting and documentation.
• Serve as a technical liaison for customers, maintaining strong relationships and addressing escalated concerns.
• Ensure proper calibration, maintenance, and readiness of field service vehicles and test equipment.
• Stay current with advancements in power distribution technology to continuously improve service offerings.

• Bachelor's degree in Electrical Engineering, Power Systems, or equivalent experience (10+ years in transformer or electrical field service).
• 7+ years of supervisory or managerial experience in field service operations, preferably with power transformers or high-voltage equipment.
• Deep technical expertise in transformer testing, diagnostics, maintenance, and repair.
• Strong leadership, communication, and problem-solving skills in fast-paced environments.
• Proficiency with industry standards (IEEE C57, NETA ATS/MTS), OSHA/NFPA 70E safety practices, and field service management tools.
• Willingness to travel up to 20% and respond to after-hours operational needs.