Receptionist - Pre Operative

Summary:

Responsible for coordinating and facilitating the routine activities of the Surgical Waiting Area desk by performing tasks necessary for efficient and effective patient throughput on the 3rd floor, Day Surgery.

Responsibilities:

• Greet patients, family members, and visitors as they arrive.
• Assist the patient to sign in, providing correct time.
• Retrieve cell phone number of the spokesperson for the patient.
• Give the patient a pager with instructions on its use.
• Call Day Surgery upon the patient's arrival and notify the area of service (OR, GI Lab, etc.)
• Document patient arrival time, person contacted of patient arrival, time to patient's room, and room number on the schedule.
• Assist patients and family members while in the surgery waiting area.
• Assist with communication needs between associates and the patient spokesperson.
• Assist physicians as needed.
• Retrieve and account for all pagers during shift change and at the end of the day.
• Give report to oncoming shift.

Requirements:

• High school diploma required.
• Must demonstrate good interpersonal and analytical skills, the ability to work under stress and maintain composure, and be able to prioritize tasks and maintain confidentiality.
• Ability to multitask.
• Basic Computer Knowledge.
• Ability to communicate effectively, both verbally and in writing.

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time