Supervisor, Administrative Services at Avenue North

ChristianaCare is seeking a Supervisor for their Surgical Department Call Center at our Avenue North location in Wilmington, DE.

The Administrative Supervisor provides highlevel administrative and operational support to clinical and administrative leadership across multiple surgical practices. This role serves as a key liaison, ensuring smooth daily operations, effective communication, and strong coordination across teams while exercising discretion, judgment, and proactive problemsolving.

This position also will oversee daily operations of the Acute Surgical Services call center, including staff productivity, quality assurance, and training; the ideal candidate will bring prior peopleleadership experience, preferably within a call center or similar operational environment.

Why You'll Love Working at ChristianaCare

• Comprehensive, FirstDay Health Coverage:
  Comprehensive firstday coverage, including medical, dental, vision, and life insurance.Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.Enjoy low deductibles, plus $0 copays for unlimited primary care (inoffice or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.

• Generous Paid Time Off
  Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.

• Tuition Reimbursement for Career Growth
  Advance your education with up to $5,250 per year in tuition reimbursement.

• Grow Your Family with Confidence
  We're here to support every step of your journey to parenthood-whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.

• Paid Parental Leave
  Receive 12 weeks of paid parental leave to support your growing family, after one year of service.

• Retirement Planning & Financial Well-Being
  Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities:

The Administrative Supervisor provides comprehensive administrative and operational support to Acute Surgical Services leadership, proactively anticipating needs and ensuring efficient daily operations across multiple practices. The Supervisor serves as a key liaison between clinic leadership, internal departments, providers, and external partners; supports recruiting, onboarding, and training efforts; coordinates confidential and timesensitive activities; and leads communication initiatives on behalf of leadership. This position also partners with Site Managers on staffing, scheduling, performance improvement initiatives, and special projects, exercising sound judgment, discretion, and a proactive approach to problemsolving in a fastpaced healthcare environment.

Position Qualifications

• High School Diploma or equivalent required. Completion of a business college program in Office Administration, Secretarial Science, or related field.

• Bachelor's degree preferred.

• Five years' experience supporting senior level executives.

• An equivalent combination of education and relevant experience may be substituted

Why ChristianaCare

When we lead with love, excellence is inevitable.
#LI-EH1

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/