Production Control Scheduler, Heat Shield (Starship)

PRODUCTION CONTROL SCHEDULER, HEAT SHIELD (STARSHIP)

The Thermal Protection Systems (TPS) team is responsible for developing and producing the heat shields that protect humanity's most advanced spacecraft, Starship.The Production Control Scheduler will provide critical tactical scheduling support to production teams building and integrating ceramic heat shield tiles for Starship in a high-growth, high-output manufacturing environment. This is a hands-on coordination role that demands precision, foresight, and relentless focus on keeping complex production schedules on track. This role will orchestrate inputs across manufacturing, development, engineering, and supply chain to maintain accurate master schedules, proactively mitigate risks, and deliver clear daily priorities that drive efficient execution and on-time delivery against aggressive vehicle production goals.

RESPONSIBILITIES:

• Provide tactical scheduling support to production teams, coordinating input from engineering, manufacturing, development, suppliers, and other stakeholders to maintain accurate Master Schedules using Microsoft Office, Factory Scheduler, ERP/MRP systems, or other tools as required
• Work across departments to identify critical work requests ahead/behind targets and mitigate schedule risks, ensuring dates align with vehicle production needs
• Prepare daily work schedules for multiple areas, track progress, update critical path schedules, and communicate adjustments to leadership and teams
• Utilize Factory Scheduler (or other SpaceX tools and ERP applications) to schedule, prioritize work accurately, allocate resources with production efficiently, and support fixture/tooling/test equipment planning
• Support internal logistics accuracy for critical work movement and push/pull jobs to improve lead times, reduce stagnation, and meet schedule commitments
• Collaborate with operations, production engineering, and the master schedule to align bottlenecks, execute plans, and introduce new processes/technologies/materials in a fast-paced environment
• Assist in root-cause analysis for manufacturing issues, provide feedback to improve planning, and support development of streamlined processes between production and planning (e.g., pull systems, visual management)
• Organize and communicate daily priorities to production coordinators, team leads, and supervisors; contribute to daily/weekly visibility on schedule performance using Excel and basic SQL metrics
• Support weekly production plan reviews with operations, engineering, and the leadership to address roadblocks

BASIC QUALIFICATIONS:

• Bachelor's degree and 1+ years of manufacturing scheduling, planning or operations; OR 3+ years of professional experience with manufacturing scheduling, planning or operations in lieu of a degree
• Experience using enterprise resource planning (ERP) or material requirements planning (MRP) systems in a production environment

PREFERRED SKILLS AND EXPERIENCE:

• Proficiency with Microsoft Excel
• Technical knowledge and skills in coding and computer applications (e.g. MS Office Suite, VBA, Smartsheet, SQL, Confluence, JIRA, Power BI, etc.)
• Understanding of lean principles, Six Sigma, Kaizen, and continuous improvement concepts
• Familiarity with root-cause analysis methodologies and problem-solving

ADDITIONAL REQUIREMENTS:

• Ability to pass Air Force background check for Cape Canaveral
• Must be able to travel - up to 25% work week travel may be required
• Must be able to work extended hours and/or weekends as needed to meet major milestones