Chief Technology & Innovation Officer

Join a team on a mission to provide fair and equitable access to justice. Our department is looking for people who strive to provide excellent customer service, collaborate in a team atmosphere, and serve the community, by actively learning through experiences using both successes and failures as opportunities to learn and grow. Every team member plays a vital role in providing services for the justice system, the legal community, and the general public.

Proud to Offer

• Work with a greater purpose: play a vital and intricate part in the administration of justice

• Opportunity to engage with Judicial Officers, attorneys, various court staff, law enforcement officers, and fellow deputy courtroomclerks

• The Clerk's Office upholds innovation, collaboration, excellence, and diversity as core principles guiding our strategic goals andplans

• The Clerk's Office has received 54 national achievement awards for its innovative programs over the past 34years

• Tuition reimbursement

• Exceptional work-life balance: consistent Monday-Friday 8:00 a.m. to 5:00 p.m. schedules; teleworking based on business needs and supervisorapproval

• Opportunities for growth and development within Maricopa County: lateral and upward movement potential

• Hands-on training for 3-6 months, taking place both in classrooms andcourtrooms

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including an incentive

• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1

• Want to learn more about the County's Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ

We Require

• Ten years of professional level experience in business process improvement, strategy development, program management and/or information technology

• Five years of management experience

• Bachelor's degree in Computer Science or related field

• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis.

Job Contributions

• Develop and execute the technology vision and strategy for Clerk of the Superior Court, in alignment with our mission and values. Oversee the design, development, testing, deployment, and maintenance for all of our technology (apps, systems, integrations).

• Clearly articulate the organization's technical vision and roadmap to key stakeholders, partners, and the broader executive leadership team. Present goals, wins, and progress updates regularly.

• Develops, leads, establishes, and maintains short- and long-term goals, strategic plans, innovation strategies and priorities for various projects and programs.

• Lead the Program Management Office that qualifies and aligns new initiatives and projects to support the Office Strategic Plans.

• Identifies and develops technology innovation capabilities, including new technology products and services supporting lean operations and improved customer experience.

• Leads and directs several divisions and specialty groups within the Clerk's Office, including the Information Technology Group, the Project Management Group, business intelligence and analytics.

• Directs project management, including analytics and business intelligence, to ensure the effective qualification of new initiatives, projects and development of business requirements.

• Directs the information technology groups in the development and delivery of technology projects that support the strategic plan.

• Develops annual budgets to ensure alignment is in support of short and long term innovation initiatives.

• Develops strong working relationships with the County, including the County's process improvement group and the County's CIO, to collaborate and partner on innovation opportunities.

• Generates forward thinking ideas to improve Office innovation regarding business and technical support.

Working Conditions

• Mostly office setting in high volume, fast-paced environment.

• Builds constructive relationships with people both similar and different from oneself in an open, friendly, and accepting way.

• Models supportive, inclusive, and equitable behavior; acts with positive intent, mutual respect, and honesty.

• Requires long periods of sitting while completing computer activities.

• Ability to frequently ascend and descend 1-3 steps to work area, with or without accommodation.

• Ability to lift boxes or other items up to 20 pounds and carry, push or pull from one courthouse to another.

• May require travel to and from job related locations during the course of a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles use on County business