Claims Specialist

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations.

Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don't just move cargo; we drive the nation's economic engine!

Essential Duties:

• Receive claim notice, establish claim files, input data and maintain Casualty Board spreadsheet
• Wage investigation, initiate bi-weekly comp payments, manage and track those on comp
• Input payments and provide appropriate support
• Draft authorization, appointment and medical records request letters
• Department Of Labor (DOL) document submission -responsible for generating and timely filing of LS forms to the DOL
• Schedule medical appointments, independent medical exams, surveillance, and claimant transportation
• Upon request, copy claims files to be forwarded into Origami claim system
• Responsible for status requests for claimant checks, medical payments and vendor payments
• Maintain electronic claim files.
• Review files, records, and other documents to obtain information to respond to requests

Minimum Requirements:

• Minimum of a high school diploma or GED equivalent
• 5+ year general office background

Preferred Qualifications:

• 2+ years insurance and office claims experience
• Proficiency in Microsoft office
• Excellent communication skills both verbal and written
• Well organized, high attention to detail
• Critical thinking skills
• Ability to work efficiently and resourcefully with minimal supervision.
• Work effectively with remote staff

NOTE:This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

If you require additional information about our comprehensive data privacy policy https://artifacts.portsamerica.com/pdf/Applicant%20Privacy%20Notice.pdf, we invite you to contact us via email at human.resources@portsamerica.com.

Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.