New

Specialist, Student Accommodation & Transition (Full-time)

Milwaukee Area Technical College

$22.78 - $28.47 Hourly

medical insurance, dental insurance, life insurance, vision insurance, flexible benefit account, vacation time, paid holidays, sick time, tuition reimbursement, 403(b), retirement plan, pension

United States, Wisconsin, Milwaukee

Apr 14, 2026

Description

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at www.matc.edu.

This is a 52-week position, year-round. Working 38.75 hours a week.

Under the direction of the Director, Student Accommodations, the Specialist, Student Accommodation & Transition (Full-time) supports prospective and current students with disabilities through high-quality service delivery across the admissions, registration, and program selection process. This role provides broad-based academic exploration specific to transition needs, facilitates enrollment, supports recruitment outreach, and ensures compliance with ADA requirements and institutional policy. The position contributes to student retention and overall institutional success by promoting MATC programs in the community and collaborating effectively with internal departments and external partners.

Work is cross-functional and diverse. Challenging, high-volume environment, that requires multitasking skills, the ability to meet deadlines and deal with difficult situations. Receive limited supervision within a broad framework of standard policies and procedures.

Characteristic Duties and Responsibilities

Resource Guidance: Identifies and refers students in need of additional academic resources, career planning, personal or financial counseling, and/or special needs to appropriate Pathway team member(s) (i.e. Pathway Retention Coach) or other college office(s). Guides students to access college resources, including navigating the student portal to attain self-sufficiency in college transactions. Uses appropriate tools and software to generate and maintain applicable, accurate student reports that are student specific, meeting summaries and tracking notes.
Presentations, Welcome Activities, and Event Facilitation: Represents MATC at high schools, community organizations, orientation sessions, and college fairs; promotes programs, pathways, and support services. Plans, organizes, and hosts large transition events (e.g., resource fairs, orientation workshops, testing days) including logistics, stakeholder coordination, and post-event follow-up. Prepares and presents presentations regarding the admissions process/requirements, including general college, academic programming, program cost, and financial aid information. Organizes and participates in campus welcome activities for newly accepted students in coordination with the College's other orientation programs.
Compliance and Documentation:Verifies student compliance with documentation of disability and ADA requirements. Ensures timely and accurate processing of accommodation requests. Manages forms and documentation for clinical placements and practicum sites, including accommodation letters, site requirements, and confirmation of readiness. Upholds institutional procedures and legal obligations related to ADA, Section 504, and FERPA.
Customer Service and Student Support: Provides responsive, student-centered services in-person, by phone, and via email/online platforms; triage inquiries and deliver timely, accurate information[1]. Utilizes inclusive communication practices and maintain confidentiality consistent with FERPA and ADA guidelines.
Support and Liaison Services: Guides students throughout the transition to MATC, including program exploration and referral to appropriate support services. May guide students to other college resource teams to reviews transcripts, placement scores, IEPs/504 plans, and testing accommodations; assist with registration and onboarding. May proctors pre- and post-assessments/exams in accordance with approved accommodations and testing protocols. May provide light career exploration guidance. May utilize a language interpreter to assure understanding of program requirements and career pathway options at MATC.
Ethics and Confidentiality:Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.
Continuous Learning & Professional Development:Maintains current knowledge of best practices and standards in higher education ADA practices with an emphasis on community Colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Qualifications

MINIMUM QUALIFICATIONS

Compliance with all state, federal, and accreditation standards/requirement, as well as all MATC policies and procedures.

Required Education & Experience: Associate's degree in education, behavioral sciences, business or related field and three (3) years of experience.

Preferred Education & Experience: Bachelor's degree and at least one (1) year of experience.

Required Licensure/Certification: None.

Preferred Licensure/Certification: None.

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge of general entry admissions and enrollment procedures including various exams required by pathways.
Knowledge of programs and transfer credit applications.
General knowledge of community based organizations/agencies structure and services.
Ability to establish, collaborate and maintain effective work relationships with peers, students, teachers, staff, representatives of outside agencies, educational institutions, and the general public.
Ability to communicate effectively through both oral and written means.
Ability to convey an image of professionalism and dedication in work related activities.
Ability to work with culturally diverse student and employee populations.
Proficiency in the use of computers and software specific to position, including spreadsheets and Google Suite.
Ability to work successfully with minimal supervision and serve as a leadership role to others.
Ability to establish workflows, manages multiple projects, and meets necessary deadlines.

COMPETENCIES:

Customer focus
Action oriented
Values differences
Self-development
Compassion
Cultivates innovation
Optimizes work processes
Ensures accountability
Collaborates
Interpersonal savvy
Communicates effectively
Instills trust

Supplemental Information

Start Date: This position supports the Student Engagement & Community Impact Department and is available to start immediately.

Hours: This position is a full-time position and works 38.75 hours a week, in-person. Monday - Friday; 8am - 4:30pm. All work must be performed in the state of Wisconsin.

Compensation: Hourly pay rates are listed up to the midpoint of the range and placement is determined based on years of experience, internal equity, and a review of the applicant's employment and educational background as listed on the job application.

Application Materials & Requirements: To be considered for this position, all applicants (both internal and external) must submit a thoroughly complete application. An incomplete application will not be considered or reviewed.

Please follow these steps.

1. Complete the Employment Application in its Entirety

You must provide thorough and detailed information for all sections of the application form. An incomplete application will not be considered or reviewed.

2. Attach All Required Documents (At Time of Application)

Cover Letter (Optional)
Up to date - Resume

:3. Resume (please note, submission of a resume does not satisfy the requirement for a thoroughly completed application.

Interview: Virtual interviews will be scheduled within two weeks of postings closing date.

EEO: Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email jobs@matc.edu.