New

Meeting & Event Concierge

HEI Hotels & Resorts
life insurance, vision insurance, 401(k)
United States, Georgia, Braselton
Apr 14, 2026
About Us Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Elan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations. We look for people with personality, energy, enthusiasm and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Elan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. YouDecide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Banquet Manager in the planning and management of the Banquet and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Job Description Summary Manage upcoming groups and events, and meet clients' needs through active communication, planning, and team leadership. Responsibilities: Provide excellent service for all events and act as the primary resource for all functions at the hotel. Meet groups and event planners prior to functions, make introductions, and ensure all arrangements are acceptable. Review and interpret event orders to ensure proper set up, timelines, and client needs are met with accuracy. Respond quickly and effectively to in-house Resort clients, group and guest needs. Perform a wide range of tasks and duties to support meeting planners, event management, and banquet operations. Communicate effectively and professionally with all guests and internal departments. Anticipate and resolve any issues with a calm and collected demeanor. Effectively follow up on special banquet or event arrangements to ensure compliance. Follow all company safety and security policies and procedures, including reporting any maintenance problems, safety hazards, accidents or incidents. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned Qualifications: 1+ year in catering sales or Convention Services is required. Spanish bi-lingual is strongly preferred. High School Diploma required; Bachelor's Degree preferred Working knowledge of applicable sales system (CI, Delphi, Envision), Word and Excel required. Advanced knowledge of hotel features, benefits, and competing hotels Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Able to set priorities, plan, organize, and delegate. Ability to work effectively under time constraints and deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.