Client Accounting Senior Global Billing Manager

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm.

About Us

Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers.

The Opportunity

We are seeking a Client Accounting Senior Global Billing Manager. This position will be based in our NYC office (hybrid). This position manages and oversees daily activity with regards to the billing and collections aspect of the Client Accounting Department, manages the billing and collections supervisory staff, and develops and facilitates effective and consistent workflow processes.

• Ensures optimal day-to-day operations of department functions.
• Develops and maintains local and global departmental workflow processes, goals and supporting objectives for assigned staff.
• Provides problem solving guidance and resolution on a global basis.
• Develops and maintains an in-depth knowledge and understanding of Firm processes and related applications as they relate to Client Accounting.
• Advises assigned staff regarding the timely escalation of critical and/or sensitive billing matters.
• Analyzes reports to determine trends and facilitate effective billing and collections strategies.
• Meets with partners as needed to discuss goals/objectives, issues, etc.
• Communicates with clients (both verbally and in writing) on behalf of partners, as needed.
• Provides input for designing complex and/or customized reports and charts to accompany client bills.
• Participates in development of test plans and implements system changes effecting Client Accounting, including but not limited to quality assurance, project management of testing environment, and final approval of system rollout.
• Participates in large department projects.
• Ensures current knowledge of firm policies and practices for staff, current knowledge of industry trends, and continued professional development for staff.
• Develops and communicates departmental guidelines and procedures.
• Provides ongoing coaching and guidance to assigned staff and collaborates with same to implement continuous quality improvements and/or enhancements to department operating efficiency.
• Identifies training needs within the department and assists in developing training courses.
• Coordinates and oversees department projects, day-to-day operations, and long-range plans.
• Participates in the interviewing, selection, and training process.
• Oversees employees' work performance and provides guidance in the resolution of problems.
• Initiates disciplinary procedures in collaboration with the Human Resources Department.
• Effectively utilizes the Firm's performance management process to communicate performance expectations, monitor performance, coach employees, and manage unsatisfactory performance.
• Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
• Recommends and implements changes and improvements in methods and procedures to higher level management.
• Monitors time, attendance, overtime, and expense reports to ensure accuracy and compliance with Firm policies.
• Recommends guidelines and practices to promote efficiency, effectiveness, excellent customer service, and improved employee relations, in alignment with the Firm's Core Values.
• Ensures accurate and timely responses to requests for departmental services.
• Engages in strategic (i.e., long-range) planning by developing departmental goals and supporting objectives for assigned department(s).
• Manages Firm resources responsibly.
• Complies with and understands Firm operation, policies and procedures.
• Performs other related duties as assigned.

Qualifications

• Thorough knowledge of Client Accounting field and procedures, trends, and techniques.
• Broad and thorough knowledge of Client Accounting and Firm computer systems (i.e., Aderant and MS Office) with the ability to learn new software and operating systems.
• Knowledge of or ability to learn Firm and department operations, policies and procedures, and the ability to execute instructions with authority.
• Excellent analytical, troubleshooting, organizational, and planning skills.
• Ability to handle multiple projects and shifting priorities.
• Ability to organize and prioritize work and delegate effectively.
• Ability to handle sensitive matters and maintain confidentiality.
• Demonstrates effective interpersonal and communication skills, both written and verbally.
• Ability to work well in a demanding and fast-paced environment.
• Ability to use discretion, exercise good judgment and demonstrate initiative.
• Strong managerial skills.
• Ability to use discretion and exercise independent and sound judgment.
• Demonstrates close attention to detail.
• Ability to work well independently as well as effectively within a team.
• Flexibility to travel.
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs.

Education and Experience

* Bachelor's degree.

* Minimum of five years of management experience.

* Minimum of ten years of client accounting billing in a law firm including experience with Aderant or similar accounting software applications.

Culture & Life at Skadden

What makes Skadden special is our people and the culture, community, and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals.

Benefits

The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life.

• Competitive salaries and year-end discretionary bonuses.
• Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
• Generous paid time off.
• Paid leave options, including parental.
• In-classroom, remote, and on-demand learning and professional development opportunities.
• Robust well-being classes and programs.
• Opportunities to give back and make an impact in local communities.

For further details, please visit: https://www.skadden.com/careers/staff/employee-benefits

Skadden is an Equal Opportunity Employer (Disability/Vet/other protected categories). For more information, please visit Skadden.com/careers.

The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.

Salary Details

EEO Statement

Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking.

Applicants who require an accommodation during the application process should contact Alex Taylor at (212) 735-2176.

Skadden Equal Employment Opportunity Policy

Skadden Equal Employment Opportunity Policy

Applicants Have Rights Under Federal Employment Law

Applicants Have Rights Under Federal Employment Law

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