Staff Underwriter

Recognized as aMilwaukee Journal SentinelTop Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

As a Staff Underwriter, you'll play a pivotal role in driving commercial underwriting excellence through file reviews, mentorship, and strategic collaboration. This position offers the opportunity to work cross-functionally, analyze trends, and contribute to shaping the future of our underwriting team-all while growing your own expertise in a supportive, collaborative environment.

This position offers both remote and hybrid work locations. Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule. Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.

The internal deadline to apply is 4/10/26. External applications will be accepted on a rolling basis while the position remains open.

Conduct quality assurance (QA) file reviews of new business, endorsements and renewals for established underwriting associates and maintain thorough documentation in InPoint and department documents.
• Conduct quarterly focused file reviews as assigned and assist the team by looking for key trends in results.
• Run and distribute reports as assigned. Assist the team with analysis of file review trends.
• Attend underwriting territory and team meetings to identify important updates, trends and to provide small group mentoring.
• Works closely with other teams, including but not limited to Product Management, Underwriting, Training and Quality Assurance.
• Assists in technical training for new underwriters, interns and other associates.
• Mentor interns and associates in training by conducting trainee file audits of new business quotes, renewals and endorsements, and providing guidance to develop solid understanding of products, formulating underwriting thought process, and time management/organization.
• Answer technical questions and participate in additional file reviews as needed.
• Provide ongoing technical training for associates on new products and services that are developed.

Preferred Experience and Skills

• Five years commercial multi-line underwriting or equivalent experience
• Oral & written communication skills
• Analytical skills and attention to detail
• Time management and organizational skills

Preferred Education and Training

• Bachelor's degree in Business, Insurance or related field
• Associate in General Insurance designation
• Associate in Underwriting designation and CPCU course work

The salary range for this position is $68,933-$86,166.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

West Bend offers a comprehensive benefit plan including but not limited to:

• Medical & Prescription Insurance

• Health Savings Account

• Dental Insurance

• Vision Insurance

• Short and Long Term Disability

• Flexible Spending Accounts

• Life and Accidental Death & Disability

• Accident and Critical Illness Insurance

• Employee Assistance Program

• 401(k) Plan with Company Match

• Pet Insurance

• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates

• Bonus eligible based on performance

• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

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