New

Application Analyst Assistant

University of Georgia

retirement plan

United States, Georgia, Athens

Apr 14, 2026

Posting Details

Posting Number	S14994P
Working Title	Application Analyst Assistant
Department	EITS-App Admin & Reporting
About the University of Georgia	Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department
College/Unit/Department website	eits.uga.edu
Posting Type	External
Retirement Plan	TRS
Employment Type	Employee
Benefits Eligibility	Benefits Eligible
Full/Part time	Full Time
Work Schedule
Additional Schedule Information	8am - 5pm, Monday - Friday. Occasional after-hours as needed.
Advertised Salary	Up to 50,000
Posting Date	04/14/2026
Open until filled	Yes
Closing Date
Proposed Starting Date	05/11/2026
Special Instructions to Applicants	Please provide name and contact information for three professional references. This is a full-time, onsite position. This position is not eligible for work authorization sponsorship.
Location of Vacancy	Athens Area
EEO Policy Statement	The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu).
USG Core Values Statement	The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title	Sys Administration Tech I
FLSA	Non-Exempt
FTE	1.00
Minimum Qualifications	High school diploma or equivalent
Preferred Qualifications	1+ years of relevant experience, training, or technical education
Position Summary	The Application Analyst Assistant provides entry-level technical support for enterprise and departmental applications. This role performs routine, well-defined tasks such as user access provisioning, basic system updates, and issue triage under direct supervision. The analyst follows established procedures and relies on guidance to complete assignments while developing foundational technical skills. Work is closely supervised, with regular direction and detailed instructions provided for daily activities and new assignments. The role may require occasional after-hours or weekend support due to the critical nature of production systems.
Knowledge, Skills, Abilities and/or Competencies	Basic understanding of technical concepts related to application support Exposure to SQL or willingness to learn foundational querying skills Ability to follow instructions and apply standard procedures Basic troubleshooting skills for routine issues Effective communication skills for interacting with users and team members Willingness and ability to learn new systems and tools
Physical Demands	Normal office environment
Is driving a responsibility of this position?	No
Is this a Position of Trust?	Yes
Does this position have operation, access, or control of financial resources?	No
Does this position require a P-Card?	No
Is having a P-Card an essential function of this position?	No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?	No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)	Yes
Credit and P-Card policy	Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy	Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Administer the integration of batch processing tool with other downstream systems

Diagnose and troubleshoot batch processing issues
Work with vendors on enhancements and new products
Coordinate with vendor on upgrades to subsystems
Develop and maintain Unix shell scripts, and SQL packages
Diagnose and Troubleshoot job and process flow issues
Diagnose and Troubleshoot server connection issues with external servers
Coordinate promotion of production and pre-production jobs and process flows with developers
Create and troubleshoot external server connections with partner services
Meet with job owners regarding job failures and discuss plans for correction
Develop batch jobs and workflows as requested by management
Create documentation for new procedures
Administer batch processing process flows and integration of systems with batch processing tools and other downstream systems

Percentage of time

Duties/Responsibilities

Maintain and support account provisioning processes and tasks. This includes the establishment, implementation, and support of security roles, groups, classes, and objects in Student Information Systems suite of services.

Provision and administer user accounts and groups within application environments, including database-level accounts and roles.
Implement and document processes to ensure that security access levels are validated following employment changes (retirements, position changes, terminations) and that we are following Account provisioning policies set up by the Board of Regents
Work with campus community to resolve security issues and provide access as authorized by data stewards.
Work with the data stewards of the student data systems to revise security processes and address abuses of data access privileges.
Participate in audit-related tasks and ensure that team follows account administration procedures that are compliant with standards set by State Auditors, Board of Regents, and UGA

Percentage of time

Duties/Responsibilities

Provide production support for Student Information Systems

Support Student Systems application and data backup efforts
Coordinate Quarterly Patching, Cloning, and subsequent validation testing for Institutional ERP
Serve in on-call rotation for critical/core systems/application support 24/7. The duties and responsibilities of this position require home or off-campus Internet service as a job requirement, and the use of such Internet service is for business purposes.
Provide emergency response for critical systems and applications.
Has the ability to understand and adhere to pre-established guidelines and standards to perform function of job.
Identify program problems (debug/troubleshoot); formulate and implement appropriate corrections.
Maintain appropriate documentation on assigned systems
Maintain change management documentation and abide by change management protocols

Percentage of time

Duties/Responsibilities

Administer and support SIS Reporting infrastructure and access controls

Adhere to and effectively communicate pre-established application support guidelines and standards
Formulate and implement appropriate corrections
Provide on-site technical support and administration and maintenance for Argos, Active Directory, Entra ID, Power BI, and Microsoft Fabric (debug/troubleshoot), and resolve systems' problems.

Percentage of time