Operational Excellence Specialist - Sr Operational Excellence Specialist - NC

Important Application Submission Information

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This position is responsible for supporting Improvement Program efforts. This includes LEAN concepts, Kepner Tregoe, Human Performance, CAP, RCA/ACA and other improvement methodologies using common standards, tools and terminology. The position will develop self in the tools and concepts. The position will support Lean, Kepner Tregoe, Human Performance, CAP and RCA/ACA. Work with sponsor to effectively scope an event, facilitate events utilizing various tools and techniques, and ensure that management supports the event outcomes. Document the event outcomes, including action items. Oversee the execution of action items. Support other improvement efforts as appropriate.

**Depending upon the desired qualifications of the successful applicant, the hiring manager may elect to fill this position at a higher level within the job hierarchy.

Oper Excellence Specialist

• Support the facilitation of the HP/ CAP requirements, including Corrective Action Reporting, Root Cause Analysis and Operation Experience Sharing

• Develop/enhance skills and techniques to support Continuous Improvement tools, KT, HP/CAP RCA/ACA and other analytical tools

• Support operational benchmark/ metric development for associated business partner/ organization as needed; ensure effective interface with Regulated Generation Operations; support benchmark functions

• Generate and deliver presentations and reports of strategic initiatives/ related work product to the organizational leadership team and others as deemed necessary. Acquire and maintain subject matter training/ expertise in key decision application tools. Serve on key initiatives committees, such as needed

Sr Oper Excellence Specialist

• Provide leadership through support, training and facilitation of the HP/CAP requirements, including Corrective Action Reporting, Root Cause Analysis and Operation Experience Sharing.

• Facilitate prioritization of strategic initiatives and cost-savings opportunity assessments through the application of Continuous Improvement tools and KT and other analytical tools to ensure the effective operations.

• Provide operational benchmark/ metric support for associated business partner/ organization as needed; ensure effective interface with Regulated Generation Operations; support benchmark functions.

• Generate and deliver presentations and reports of strategic initiatives/ related work product to the organizational leadership team and others as deemed necessary. Acquire and maintain subject matter training/ expertise in key decision application tools. Serve on key initiatives committees, such as needed

Oper Excellence Specialist

• Bachelors degree and 3 years of experience or Masters degree and 2 years of experience

• In Lieu of Bachelors degree and 3 years experience, HS Diploma, GED and 7 years related work experience

Sr Oper Excellence Spec

• Bachelors degree and minimum of 5 years related work experience.

• In Lieu of Bachelors degree and 5 years experience, HS Diploma . GED and 9 years related work experience

• Knowledge of Six Sigma, Knowledge Transfer (KT), Root Cause Analysis (RCA) / Apparent Cause Analysis (ACA), or other continuous improvement tools is strongly desired

• Excellent decision making and analytical skills

• Strong verbal and written communication skills

• Ability to collaborate effectively with other departments

• Position requires routine travel (15-30%) through the region and frequent interface with regional VPs and GMs to gain insight into station issues, regional gaps, and provide program status updates

• Incumbent can work out of any Duke Energy location in North Carolina

• Hybrid - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to their designated Duke Energy facility

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