New

NICU Desk Associate: Part-time

Mercy
paid time off
United States, Missouri, St. Louis
615 South New Ballas Road (Show on map)
Apr 15, 2026
Find your calling at Mercy! Part-Time Patient Care Assistant /(NICU) Position Overview: Provides direct and indirect patient care under the direct supervision of a Registered Nurse, consistent with established guidelines of practice, Mercy Health System goals, the Philosophy of the Sisters of Mercy, the Code of Professional and Business Ethics, and the Employee Code of Conduct. This role supports the Nursing Unit by performing patient care assistance, clerical, billing, and receptionist duties, serving as a liaison between departments, and ensuring accurate documentation and smooth unit operations. Scheduled Hours: Part-time: 0.6 FTE (approximately 24 hours per week) Shifts: 6:00 AM - 6:30 PM (12-hour shifts) Weekend Requirement: 0.3 weekend commitment within the 0.6 FTE Equivalent to two weekend shifts per two-week pay period Holiday rotation required Position Details: Key Responsibilities Patient Care & Unit Support Assist with general nursing activities as delegated Interact routinely with patients, families, nurses, physicians, and ancillary staff Prepare patient care areas for admission and discharge Support patient comfort and care while maintaining cost awareness Instrument & Equipment Responsibilities Clean, disinfect, and prepare reusable equipment, instruments, and supplies per hospital policy Presoak instruments using enzymatic solutions; disassemble components as required Assemble, label, and prepare instruments and supplies for sterilization Inspect equipment for damage and coordinate repairs with contracted vendors Coordinate distribution, transport, and handling of clean and soiled items Environment of Care Maintain the cleanliness and organization of: Nurse's station, NICU, support areas, and patient rooms Restock supplies, chart forms, and paper products Perform daily, weekly, and monthly cleaning per protocol Monitor and complete required quality control checks Pick up and deliver supplies and equipment throughout the hospital Clerical & Administrative Duties Act as receptionist for the nursing unit; greet families and visitors professionally Answer and triage phone calls promptly Admit, transfer, and discharge patients using hospital computer systems Assemble charts, admission packets, education packets, and NICU/NBN materials Log and maintain medical records (prenatal records, labs, consents, referrals) Run charges and ensure compliance with bar code scanning Maintain census records and HUGS system documentation Coordinate communication between nursing staff, physicians, and other departments Qualifications Education High school diploma or equivalent Basic computer skills required Licensure / Certification No licensure required Current American Heart Association BLS/Healthcare Provider certification OR the ability to complete certification within the probationary period Experience Previous nurse assistant or patient-contact experience preferred Familiarity with medical terminology and documentation processes strongly desired Skills & Attributes Ability to multitask in a fast-paced, occasionally high-pressure environment Excellent verbal and interpersonal communication skills Meticulous attention to detail Strong teamwork and collaboration skills Dependable attendance and consistent performance Willingness to learn new skills and adapt to changing workflows Comfortable working with newborns and new parents Working Conditions Must meet unit-specific physical demands May be required to work varied days or shifts based on patient care needs High-risk exposure to blood and body fluids May transport equipment and supplies throughout the hospital Equipment Used Radiant warmers, isolettes, cribs Ventilators, oxyhoods, pulse oximetry Cardio-respiratory monitors, IV pumps, phototherapy equipment Computers and other NICU/NBN-specific equipment Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): NICU Associate, Front Desk, Medical Receptionist, Patient Services Rep, patient services representative