Loan Coordinator

Temple University's Bursar's Office is searching for a Loan Coordinator!

Become a part of the Temple family and you will have access to the following:
A hybrid work schedule
Full medical, dental, vision coverage
Paid time off
9 Federally Observed Paid Holidays
3 Personal Days
Tuition remission - eligible employees and their dependents can obtain a degree TUITION-FREE
A generous retirement plan and so much more!

Salary Range: $50,000 - $56,000
A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Position Summary
Under the supervision of the Associate Bursar for Cashiering, the Loan Coordinator is responsible for ensuring the timely and accurate receipt of student loan disbursements, both manual and electronic. This role includes posting loan proceeds to the appropriate student accounts and returning funds to lenders when students are deemed ineligible, over-awarded, or upon student request. The Loan Coordinator also adheres to established guidelines for loan disbursements and reconciles the return of non-negotiated or ineligible funds.

Additionally, this position is responsible for reconciling, researching, and resolving the loan general ledger accounts. Duties include researching and resolving all loan reconciling items and preparing the necessary checks requests with Accounts Payable to clear those reconciling items. The role also performs other duties in accordance with departmental and University Guidelines.

The Loan Coordinator serves as the point-of-contact with Student Financial Services for all student loan-related functions. Performs other duties as assigned.

Job Details
* This position requires a background check for PII/Cash Handling responsibilities.

Required Education and Experience
* Bachelor's degree from an accredited college or university in accounting or related field
* At least two (2) years of experience in Loan Processing
* Experience reconciling, researching, and resolving the loan general ledger accounts
* Experience with Banner or similar ERP
* An equivalent combination of education and experience may be considered.

Required Skills and Abilities
* Strong verbal and written communication skills, along with the ability to effectively interact with diverse individuals
* Attention to detail and accuracy
* Ability to work independently and as part of a team
* Strong organizational and time management skills
* Proficiency in Microsoft Office (Excel, Word, Outlook)
* Customer Service and conflict resolution skills
* Ability to maintain professionalism under pressure
* Ability to work nights and/or weekends, if necessary

This position is assigned a hybrid work arrangement (on-campus and remote) - the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.