Group Retiree Account Administrator II

SUMMARY

The Group Retiree Account Administrator II is responsible for generating, developing and maintaining client relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides support and customer service to assigned clients.

Cultivates and maintains vendor and client relationships.

Generates new accounts and follows up on leads.

Acts as the main point of contact for assigned clients.

Resolves client complaints, concerns or issues.

Establishes performance specifications, cost and price parameters, market applications and sales estimates.

Monitors accounts for compliance with the operating budget.

Establishes and tracks sales targets for assigned accounts.

Communicates goals and issues to marketing teams.

Develops innovative growth strategies.

Assists the Group Retiree Account Manager in the support and management of accounts.

QUALIFICATIONS
EDUCATION / EXPERIENCE

High School Diploma or GED, or equivalent combination of education and experience

Two (2) or more years Prior business administration experience

Prior account, marketing and/or sales experience

SKILLS

Exceptional knowledge of computers and word processing software

Adept at both written and verbal communication

Skilled in problem solving

Strong interpersonal skills

Excellent attention to detail and strong record-keeping skills

Great time management and prioritizing skills

Ability to communicate intricate concepts with ease

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