Facility Manager - Technical and Hard Services

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The Facility Manager will be the single point of contact responsible for facilities management, assisting the Senior Facility Manager (Industrials) with the delivery of quality facility management services for Airbus Americas, Inc. Kinston Manufacturing Campus. Responsible for delivery of services to operate and maintain the facility including customer/client services, financial management, procurement, and supplier management.

• ONSITE (Full-Time)

* Manage the day-to-day facilities responsibilities for the Campus including the functioning of building systems in support of business priorities and to meet or exceed KPI's & metrics

* Ensuring adherence of regulations of all applicable federal and local laws with respect to the position's scope of work

Partner with external vendors to deliver in accordance with operational requests, anticipating the need when possible * Ensure customer satisfaction at all levels in the organization; demonstrate leadership responsiveness and creativity

Manage integration of FM technology platforms and processes across sites to ensure seamless delivery to customer and drive one-team mentality

* Work across the facilities team, both local and in the US, to support a one team approach to delivering services

* Direct management responsibility of support staff.

Ensure site waste, energy and water management is handled in accordance with client standards, all local, state, and federal laws and regulations and ISO 14001:2015 standards.

* Implement and ensure all client health and safety policies are being followed at the site.

* Work with Facilities leads to developing annual site budgets.

* Monitor OpEx and CapEx spend regularly for responsible sites.

* Support staff development via mentoring and goals development.

* Support client projects (large and small)

Monitor and ensure proper usage of work order system.

* Liaise with Property Management when needed; escalate to Head of Real Estate and Facilities when needed.

* 24/7 emergency call support is required.

Manages vendors daily; evaluates and tracks performance to KPI's.

* Undertake and lead initiatives to increase and improve service delivery considering both cost and quality.

* Responsible for ensuring the site is operational from a facility perspective within areas of accountability.

* Development and tracking of corrective action plans regarding service delivery.

* Participate in site Crisis Management Team

Responsible for assigned areas of site and applicable vendor management; including staff development (if applicable), staff succession planning, growth plans, actionable and measurable career development plans

* Engage in a proactive environment of teamwork, cooperation and transparency / lead a culture of continuous improvement

* Act as a role model across the organization with behaviors consistent with Airbus values

* Support individual performance management program, employee development planning

process and provide coaching, leadership and guidance to employees (as applicable)

Support in the preparation of facility budget(s) with customer goals and objectives addressed, variances and recovery process * Work in cooperation with Finance and Procurement to ensure timely delivery of all services across the site, aligned with financial targets * Work closely with customers to develop and implement innovative programs and processes that reduce short/long term operating cost efficiencies and increased productivity

Establish and maintain a safety-first culture by promoting and driving safe work practices, timely training, best practices as well as delivering rewards and recognitions to promote safe behavior.

* Provide facility services in accordance with standard processes and procedures including application of policies, program requirements and coordination of information

* Support and manage portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the facilities operation of the site

* Promote safety culture across site including with customer, staff, subcontractors, suppliers and vendors / Supports EHS program requirements

* Work with the team to provide the strategy, vision and continuous improvement to drive the facility personnel to advance the quality-of-service delivery and further the client partnership. * Complete all performance reviews, both mid-year and year-end, on a timely basis. Ensure that individuals that do not achieve excellence or show significant performance problems are coached and put on improvement plans. Work with Senior FM to ensure proper performance management steps are taken.

* All other duties and tasks assigned.

MINIMUM REQUIRED * Associates degree

PREFERRED * Bachelor's degree or

combination of education and

experience

Years of relevant experience

MINIMUM REQUIRED * Minimum of 5 years industry experience required either in the corporate environment, third party service provider or as a consultant * 3+ years managing project requirements

PREFERRED * 7+ years of industry experience either in the corporate environment, third party service provider or as a consultant * 3+ years managing project requirements

Knowledge of current industry trends, best practices and technology

* Strong facilities knowledge of mechanical equipment and equipment maintenance

* General knowledge and understanding of facilities-related regulations

* General knowledge and understanding of workplace health and safety and fire safety program management, recordkeeping, and related regulations and compliance standards / OSHA

* Demonstrated experience in managing 24 / 7 operations in a fast-paced work environment. * Superior client relationship management skills.

* Demonstrated organizational and problem-solving skills.

* Ability to plan and manage within budget and time constraints.

Familiarity with and understanding of various building systems.

* Ability to multitask and work without direct supervision.

* Knowledge and successful application of project management practices
* Experience with ISO 14001:2015 Standards is preferred
* Analytical and quantitative skills with proven ability to develop strategic solutions

* Strong budgetary management experience
* Experience with Google platform: Gmail, Google Sheets, Google Docs, etc.

• Computer proficiency in CMMS Supervisory Responsibilities:

o Matrix manage both technical and administrative staff

o Oversee multiple facilities of different functions

o Supervise vendor performance during normal and off hours including weekends when necessary

• Possess strong written, verbal and people skills.

• Strong collaborative management style

PREFERRED * FMP or CFM

* Industrial environment. Some walking. Some lifting (<35lbs)

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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