New 
IT Internship (PDF)
 Town of Lexington | |
 United States, Massachusetts, Lexington | |
| 1625 Massachusetts Avenue (Show on map) | |
 Apr 15, 2026 | |
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EMPLOYMENT OPPORTUNITY
Town of Lexington We are currently accepting applications for the part time temporary (24 hrs/wk) position of: IT Intern Department of Innovation and Technology (May 1st until September 1st) Hourly Rate: $23.00 No benefits The REQUIRED Town of Lexington application form A cover letter and resume must be received in the Town's Human Resource Department. This position will remain open until filled Summary Under supervision, performs administrative and technical work; daily operations of and provides user support for desktop computing, including all associated peripherals, computer hardware and software. Performs all other related work as required. Essential Functions The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. * Provides basic and advanced technical support to all municipal and public safety departments. * Assists with provisioning, maintaining, and troubleshooting workstations/devices and their software/applications across all municipal and public safety departments (500 computers, 350 mobile devices, 20 copiers, 100 printers). * Responsible for maintaining multiple asset management systems for purposes of ongoing and historic inventory, mobile device management, and hardware lifecycle. * Acts as contact for internal Town staff regarding technology-related issues, utilizing incident and service management tools. * Assists with a broad scope of IT projects as required, directed, or as the situation dictates. * Assists with monitoring endpoint security with standard antivirus/malware protection and monitoring tools, recognizing, and responding to cybersecurity threats. * Assists in the creation, maintenance, and organization of department documentation. * Maintains and organizes the equipment and supplies in the technology storage room. * Assists in the preparation of staff technology training. * Assists with researching and investigating new technology solutions to meet specific needs of various Town departments. * Assists internal staff and Boards and Committees with a variety of hybrid meeting technologies. * Regular attendance at the workplace is required. * Performs other similar or related duties, as required or as situation dictates. Supervision Supervision Scope: Performs various duties of a routine to complex nature following acceptable standards of quality and performance, requires independent judgment in determining methods of completion and carrying out assignments. Supervision Received: Works under the direction of the Director of Innovation and Technology. Supervision Given: None. Recommended Minimum Qualifications Education, Training and Experience * Enrolled in an undergraduate program * Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy * Ability to work in the United States without the need for current or future Town sponsorship * Valid driver's license. Knowledge: Basic familiarity with operating systems for a wide range of devices and software applications. Ability: Ability to operate computer and various hardware/software necessary for performing assigned duties. Ability to analyze problems, identify alternatives and solutions, and project consequences of proposed actions. Ability to perform multiple tasks at one time. Ability to work collaboratively and effectively with various departments. Ability to communicate effectively and efficiently, verbally and in writing. Skills: Excellent planning and organizational skills. Strong verbal communication skills. Proficient computer, interpersonal and problem-solving skills. Skills in operating a wide variety of complex hardware and software. Strong skills with ticketing solution management. Job Environment * Work is performed under typical office conditions as well as areas such as vehicle bays, and the noise level is moderate to loud. * Operates an automobile, computer, calculator, copier, facsimile machine, and other standard office equipment. * Position requires regular communication with co-workers, vendors, department staff, external project management personnel, and engineers. Contact is conducted via phone, written correspondence, email, and in-person interaction, and primarily involves the exchange of information and professional dialogue. * Has access to confidential and/or sensitive information, including information related to health, finance, and criminal justice. * Errors could result in personal injury, delays, or loss of services, and have possible financial and/or legal repercussions. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to walk, stand, sit, talk, and hear; operate objects, tools, or controls; pick up paper, files, and other common office objects. Ability to view computer screens and work with details for extended periods of time. May occasionally move objects weighing up to 30 pounds. Must be able to communicate. Vision and hearing at or correctable to normal ranges. Frequent repair and installation of computers and other equipment involving bending and working in hard-to-reach areas. This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change. Pay Equity/Equal Opportunity/Americans with Disabilities Act Employer The Town of Lexington has a strong commitment to Diversity, Equity, and Inclusion and we are actively seeking candidates who bring new voices and lived experiences to our organization. The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. APPLICATION PROCESS All applicants are required to complete a Town application form, available on the Town's website, emailing jobs@lexingtonma.gov, calling (781) 698-4590 or by visiting the Human Resources Department. Resumes may be attached to the application form as additional information but cannot serve as a substitute for completing the required application form. CORI screening and background check required. The REQUIRED Town of Lexington application form must be received in the Town's Human Resource Department The Town reserves the right to modify the application deadline, and/or accept applications after the deadline, to best serve the interest of the community. After the deadline all applications will be reviewed, and the most highly qualified candidates will be invited to one or more interviews. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. Individuals who need accommodation in order to participate in this process should contact the Human Resources Department. Questions regarding this hiring process should be addressed to the: Human Resources Department Town of Lexington 1625 Massachusetts Avenue Lexington, MA 02420 (781) 698-4590 | |