Field Specialist Solution Engineer

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are hiring for a Field Service Solution Engineer within our CBS org. Will be responsible for envisioning and presenting innovative Salesforce solutions that take the field service management market to new heights. The successful candidate should bring technical and sales skills that establish credibility and presence that is confident and assured both to internal stakeholders and to external customers. Our team engages across the sales organization with the goal to develop transformational visions using Salesforce technology solutions while overcoming technical objections within a complex sales campaign.

Your Impact:
- Evangelize Salesforce Field Service and Salesforce Scheduler value to customers (including C- level execs and IT) and field teams
- Assess business and operations impacted by technology
- Deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable
- Contribute to development of technical sales strategy
- Configure and demonstrate visionary solutions in a way that closely reflects each customer's business (tailored demonstrations)
- Discuss and propose solution architecture
- Collaborate with Field Sales teams, Account Executives, and Product Management to deliver the appropriate solution and establish credibility and trust with the customer.

Minimum Qualifications

• A related technical degree required.
• data.com Products and Technology
• Datorama - Customer Success Group
• Legal - "A Related Degree"
• Products and Technology
• User Interface & User Experience

Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

• Transitional Employees*
• Sales Marketing Operations*
• Recruiting
• Public Relations
• Program / Project Management
• Marketing
• Internal Communications
• Intern*
• Fixed Term
• Executive Office*
• Executive Assistants Group
• Event Management
• Enterprise Strategy*
• Employee Success Group
• Contractor*
• Business Ops*
• Audit
• Apprentice Group*
• Administrative Support*

About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" six years in a row and one of Fortune's "100 Best Companies to Work For" nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.