Collateral File Processor

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

This position will be responsible for receiving and processing documents and files. The Processor will reconcile the contents received to a manifest provided. Log in files and documents received, inventory the contents, and add to a box route to a Filing Clerk for further handling. All items delivered must be processed accurately and within NTC's service level agreement with our clients. The Collateral File Processor will be working with original loan files, including negotiable instruments and will be responsible for maintaining the integrity of the file.

Essential Functions

• Intake of Collateral Files

• Prep documents for scanning.

• Scanning and managing post scanning document processing.

• Reconcile Contents in Iron Mountain.

• Receive mail and reconcile shipments received to a manifest provided and inventory what has been received.

• Intake and properly process Bad Addresses per contract.

• Fold and stuff documents.

• This position will have KPI metrics based on the number of tasks completed as well as the ability to maintain an acceptable error rate.

• Perform other related duties as assigned.

Essential Knowledge, Skills, & Abilities

• Ability to work in a fast-paced, metrics driven environment.

• Ability to prioritize multiple objectives to meet client deadlines and department goals.

• Commitment and ability to cultivate a diverse and inclusive wok environment.

Education

High School Diploma or equivalent

Experience

• Experience in title, mortgage, or financial industry preferred.

Compensation and Benefits

• Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401(k)!

• Compensation: $15.00 per hour - $16.00 per hour

Working Conditions

This position is based in a traditional office environment. Employees are expected to work on-site during standard business hours and maintain a professional demeanor in a collaborative setting. Work is performed in a climate-controlled office with standard lighting and noise levels. Regular attendance and punctuality are essential to meet business needs and team collaboration. Occasional overtime, weekend shifts, or holiday work may be required based on operational needs. Employees must comply with company policies regarding data security, time tracking, and collaboration tools across all work environments.

Occasional overtime, weekend shifts, or holiday work may be required based on operational needs.

Regular attendance and punctuality are essential to meet business needs and team collaboration. Employees must comply with company policies regarding data security, time tracking, and collaboration tools across all work environments.

Physical Demands and Activities

While performing the duties of this job, the employee is frequently required to communicate. The employee is regularly required to stand, walk, sit, and constantly operate a computer and other office equipment using hands and fingers for fine manipulation, including keyboarding and mouse use. The employee must occasionally lift, carry, push, pull, or otherwise move objects, such as files and small parcels and/or move boxes weighing up to 30 pounds. Prolonged periods of sitting or standing may be required depending on the nature of the work. Specific vision abilities required by this job include close vision, distance vision, and the ability to observe objects at close range in presence of glare or bright lighting (e.g. computer screen).

Job Assignment Flexibility

Employees may be required to transfer to other departments, locations, or roles within the organization based on business needs, employee development goals, or operational priorities. These transfers may be temporary or permanent and are intended to support organizational agility, career growth, and optimal resource utilization. Flexibility and adaptability are essential, and reasonable notice will be provided when such changes occur.

Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis.

The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Please note that all job descriptions are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!