TRIO SSSP Retention Specialist - 139128

**The Office of Academic Support and Instructional Services (OASIS) is one of the largest learning communities at UC San Diego, supportingstudent empowerment personally, academically, and professionally. Our students and staff are innovative, productive, and engaged globalcitizens who are committed to social responsibility and promoting a diverse community of people, ideas, and perspectives. We accomplishthis through academic success initiatives, leadership development, and bridging partnerships that move our students to change the world.The mission of OASIS is to facilitate the intellectual and personal development of UC San Diego students, particularly those who areunderrepresented and underserved. Through a challenging and supportive environment that emphasizes collaboration, validation, equity, andsocial justice, OASIS contributes significantly to students' retention, achievement, learning, and empowerment.

**OASIS comprises five transitional support programs and cohort-based communities: 1) Summer Bridge; 2) 2Excel; 3) TRIO StudentSupport Services Program (TRIO SSSP); 4) Hope Scholars; and 5) Triton Underground Scholars. OASIS students can also take advantageof the academic support offered through our Math & Science (MSTP) and Language Arts Tutorial programs (LATS), as well as additionalenrichment and professional development opportunities. OASIS recognizes the mission of UCSD as a public institution: to prepare studentsfor their active, successful future in an increasingly diverse society, to meet strategic goals for student success, and to employ a collectiveimpact approach to closing opportunity gaps. This preparation enables UC San Diego graduates to contribute significantly to a more justsociety and a more positive social fabric for the state of California.

**OASIS is part of the Student Success and Retention (SRS) team within the Office of the Vice Chancellor for Organizational Transformation(VCOT). SRS plays a leadership role in creating, coordinating, and delivering programs and services that foster student success andpersistence. By developing the personal, academic, and professional skills needed for a successful transition to diverse, globalcommunities, the SRS team fosters the intellectual, social, and emotional growth of UC San Diego students. SRS is charged with promotingcampus-wide collaboration to foster student success and developing interventions that improve retention and graduation rates, withparticular attention to distinctive student groups that may have unique needs and/or come from disadvantaged educational backgrounds.Under the leadership of the Assistant Vice Chancellor, SRS has evolved into a cohesive, transdisciplinary service provider to supportsuccess and retention in response to the Chancellor's strategic plan to improve retention and degree completion. SRS houses variousdepartments, including the Undergraduate Research Hub, the Office of Academic Support and Instructional Services (OASIS), theChancellor's Associate Scholars Program (CASP), Student Success Programs (SSP), Online Student Experience (OSE), and the CareerCenter.

**For more information: oasis.ucsd.edu

**Reporting to the TRIO SSS Director, this position is responsible for a broad range of programmatic support in the administration anddelivery of services designed to increase the retention and graduate school admission rates for TRIO Student Support Services (SSS)participants. Works with the TRIO team to coordinate and support the design, delivery, advising, counseling, and administration of skilldevelopment and academic support services through workshops, seminars, and tutoring.

**The TRIO SSS Retention Specialist develops and prepares materials for training, meetings, events, workshops, and outreach - including programs and presentations for campus partners and the community. Serves as a primary point of contact for TRIO SSS students, buildingsupportive relationships and connecting students to campus resources - including academic advising, counseling, financial aid, studymanagement, and tutoring - to enhance academic success.

**The Retention Specialist collaborates with the TRIO SSS Director and campus partners to develop comprehensive academic interventionstrategies, providing intentional support to students who are currently enrolled, no longer enrolled, or on academic notice or dismissal.Works with the Academic Success and Retention Manager in OASIS to identify and implement support strategies for students experiencingacademic challenges. Conducts ongoing reviews of student data within each cohort to identify trends affecting academic progress andretention, and develops intrusive, solution-centered outreach strategies to address them. Works collaboratively with the colleges - includingthe Deans of Academic Advising - to provide academic counseling and guidance on university policies, procedures, and graduationrequirements, applying a problem-solving rather than prescriptive approach to support retention, close the achievement gap, and promotedegree completion.

**The Retention Specialist assists in the application review of incoming TRIO SSS participants and supports the recruitment, training, andsupervision of student staff, providing guidance and mentorship on their academic and socio-cultural needs. Also participates in TRIO SSSmarketing, social media, and online presence; establishes and maintains liaisons with campus resource centers and academicdepartments; and serves on committees, special projects, and related assignments as appointed by the TRIO SSS Director.

• Graduation from college with major coursework in Sociology, Education, Ethnic Studies, or a related field

• Knowledge of the theories and practice of counseling, learning, human and career development.

• Knowledge of personal growth and development areas, including critical thinking, effective communication, self appraisal, self-esteem, clarification of values, appropriate career choices, and leadership.

• Verified skill in the development, implementation and evaluation of educational, cultural, and social programs in a higher education environment that reflect the needs of a diverse student population.

• Knowledge of the methodologies used to enhance student achievement.

• Knowledge of theories and principles of higher education and student development with ability to interpret and implement policies and procedures.

• Knowledge of trends and issues facing low-income and first-generation college, underrepresented, disadvantaged, physically challenged, and under prepared students in higher education.

• Proven skill using effective pedagogical strategies for designing, planning, and implementing academic support programs for first-generation, low-income, multicultural, and other non-traditional college students.

• Knowledge and experience in analyzing problems and identifying solutions for problem-solving; skills and experience in developing and administering programs.

• Solid analytical skills for identifying areas for improvement and developing innovative solutions. Ability to recognize problems, conflicts or impact to others, research options, present alternatives, implement solutions and follow through to ensure goals are met.

• Familiarity with research methodologies and research designs.

• Demonstrated ability to keep accurate records, compile and analyze data for program effectiveness and assessment. Prepare summary, statistical reports, andinstructional materials with attention to detail and accuracy.

• Knowledge of University, college, and major requirements, policies and procedures, including policies on handling student records and confidential documents.

• Demonstrated experience in event planning, coordination, and execution. Proven ability to deliver workshops and present concepts effectively to diverse audiences.

• Excellent collaboration skills to effectively work with cross-sectional teams on campus in order to develop and deliver services.

• Strong organizational skills with the ability to set priorities, multi-task and meet deadlines and goals. Aptitude to work independently, with minimal direction, in a fast-paced environment with frequent interruptions and changing priorities.

• Microsoft Office (Word, Excel, Access, PowerPoint), Outlook, Adobe, internet browsers, and databases.

• Knowledge of OASIS programs and services. Familiarity with UCSD administrative, organizational, functional structure, policies and procedures, campus departments and their activities.

• Excellent oral and written communication skills, including tact, diplomacy, and discretion. Ability to maintain a calm, professional demeanor while engaging with individuals and groups across all levels of the university, including those from diverse socioeconomic and cultural backgrounds.

• Offer of employment is contingent upon the successful completion of a background check.

• Evening and weekend work may be required in support of programs and events.

• Duties may require direct contact with children (defined as individuals under the age of 18).

• This position is designated as a mandated reporter of known or suspected child abuse or neglect under the California Child Abuse and Neglect Reporting Act (CANRA).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace