Department Administrator - Primary Dental Care

The Department Administrator provides leadership and direct supervision to a departmental administrative pool and a Program Coordinator, ensuring that daily operations align with departmental goals. This position is responsible for fostering a collaborative culture through active mentoring, performance management, and workload balancing, while serving as a key liaison between faculty and staff to establish clear service boundaries and efficient processes. This position also plays a key role supporting the departments success by providing administrative support to the department chair, supporting department initiatives, and overseeing critical processes.

This is a hybrid position, with the expectation of at least 4 days in the office.

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Administrative Supervision (45%)

• Provides direct supervision and leadership to the Program Coordinator and administrative pool staff, fostering a collaborative culture and ensuring daily operations align with departmental goals.
• Facilitates the performance review process, including conducting regular 1-on-1s, monitoring performance, and addressing performance concerns.
• Mentors and coaches staff in goal setting, increasing and improving skills, maintaining effective business relationships, following established practices, and professional communication.
• Partners with HR to recruit and hire for vacant positions.
• Directs and coordinates the administrative services provided by the department administrative pool.
• Monitors and balances staff workloads as needed to ensure deadlines are being met.
• Establishes processes and procedures for the services provided by the administrative pool.
• Consults with faculty and other stakeholders regarding concerns with service from the administrative pool.
• Consults with faculty regarding non-standard requests to the administrative pool; Establishes and communicates boundaries and recommends alternative solutions.
  

Faculty & Department Support (25%)

• Serves as a liaison and resource with other School of Dentistry departments, external individuals, and groups.
• Ensures department policies, procedures and processes are documented, up-to-date and in compliance with University and legal standards.
• Supports CODA accreditation for the department; Gathers data, monitors deadlines and progress at the direction of the Department Chair.
• Manages departmental engagement initiatives:
  • Facilitates departmental review of engagement survey results.
  • Identifies departmental engagement opportunities through interactive discussions with department constituents.
  • Collaborate with department staff/faculty to establish engagement goals.
  • Creates sub committees to work towards department engagement goals. Periodic check ins with committees to monitor progress towards goals.
• Provides professional support for all faculty searches in the department; Follows established faculty search guidelines to ensure compliance and consistency.
• Facilitates faculty annual review process for the department:
  • Communicates process and dates to faculty.
  • Responds to faculty inquiries related to the annual review process.
  • Compiles faculty review materials.
  • Arranges faculty review meetings.
• Provides administrative support for the faculty promotion and tenure process:
  • Communicates deadlines and requirements to faculty.
  • Professionally compiles supporting documentation.
  • Design and implement departmental procedures to support the faculty promotion process.

Administrative Support to Department Chair (30%)

• Manages department chair calendar and schedules meetings as requested.
• Orders and maintains departmental office supply inventory.
• Reconciles Department Chair PCard accurately and timely.
• Organizes travel arrangements and reimbursements for the Department Chair.
• Assists with conference registration and logistics.
• Plans and executes department wide events.
• Assist the Department Chair with departmental budget management.
• Consults with department chair on staffing; processes department PRFs.

Required Qualifications:

• BA/BS with at least 4 years of experience or a combination of related education and work experience to equal eight years; position involves comparing, verifying and reconciling data to help departments achieve overall objectives.
• 2+ years supervisory experience
• Ability to coordinate the work of others
• Ability to exercise professional demeanor and actions when dealing with students, staff, faculty, and the general public
• Extensive computer experience with word processing, spreadsheets, data entry, and manipulating data on inter-relational databases; proficient in Google Workspace and Microsoft Office
• Ability to organize and prioritize multiple tasks to meet deadlines
• Demonstrates flexibility and initiative, as well as the ability to work independently with minimal supervision
• Ability to use sound judgment within a multiplicity of demands
• Demonstrated ability to analyze and resolve complex problems

Preferred Qualifications:

• Experience in higher education/or complex organizations

The University of Minnesota School of Dentistry is the state's only dental school and the only dental school in the northern tier of states between Wisconsin and the Pacific Northwest. The School of Dentistry advances health through scientific discovery, innovative education, and the highest quality care for all communities. Our impact extends beyond dental offices to classrooms and clinics throughout the region. We educate dentists, dental specialists, dental therapists, dental hygienists, dental educators, and research scientists.

Pay Range: $70,000 - $75,000; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

A resume is required to be eligible for application review.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).