Medical Assistant II Certified - NC Heart and Vascular

Description

NC Heart & Vascular is currently seeking a Certified Medical Assistant II who shares our commitment to providing exceptional patient care. Our team consists of professionals who approach their work with positivity, compassion, and a strong sense of teamwork. At UNC/Rex, we not only offer opportunities for career advancement in the medical assisting field but also foster an enjoyable and family-oriented work environment. Join us in making a positive impact on the lives of cardiovascular patients. Located in Raleigh, our office is dedicated to serving cardiovascular patients in a physician practice setting. This full-time position involves working 40 hours per week, Monday to Friday, from 8:00 am to 4:30 pm. Please note that our office is closed nights, weekends, and holidays. Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

This position qualifies for a $7500 commitment incentive paid out over 3 years.

Summary:

The Medical Assistant II, Certified provides both administrative and clinical support to providers and other health care team members in an outpatient cardiology setting. This is a hybrid role that combines virtual patient support responsibilities, including patient advice requests, medication refill management, results communication, and electronic message workflows, with direct clinical support and patient rooming as needed to support clinic operations. The position serves as a key resource for patient access, communication, and care coordination. Works under the clinical supervision of the provider for patient care activities and under the general direction of the designated manager/supervisor.

Responsibilities:

1. Performs virtual and in-person patient rooming and intake processes, collecting patient information including vital signs, height, weight, medication reconciliation, and data related to the patient's reason for visit.
2. Collects patient and family data, including medical and social history.
3. Reviews patient medication lists, allergies, and preferred pharmacy information for accuracy.
4. Provides administrative and clinical support to enhance patient access, communication, and care coordination.
5. Manages live patient advice and medication refill phone lines, ensuring timely response and follow-up.
6. Reviews, prioritizes, and responds to Epic InBasket messages, patient advice requests, and medication refill requests in accordance with established protocols and provider direction.
7. Communicates normal test results to patients and documents all patient interactions within the electronic medical record
8. Performs routine administrative CMA duties, including documentation, follow-up activities, scheduling support, and care coordination tasks.
9. Performs clinical tests such as EKGs and other diagnostic procedures as directed by a provider.
10. Provides patients with after-visit summaries, follow-up instructions, educational materials, and self-care guidance as directed.
11. Maintains accurate and timely documentation while ensuring compliance with organizational policies, procedures, and regulatory requirements.
12. Ensures exam and procedure rooms are appropriately stocked and prepared for patient care activities.
13. Prepares, cleans, stocks, and maintains exam and treatment areas.
14. Assists with patient registration, scheduling appointments, tests, procedures, referrals, and other operational support functions.
15. Supports clinic operations by providing clinical coverage, including patient rooming and intake activities, as needed based on staffing and operational needs.
16. Assists in emergency situations as directed by a provider or nurse.
17. Additional Essential Responsibilities of a Certified Medical Assistant II may include precepting new teammates and performing other duties within their scope of practice as assigned by their manager.

Other information:
Education Requirements:
* None required as long as other position qualifications are met.
* Completion of a Medical Assisting program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required.
Licensure/Certification Requirements:
* Requires Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA).
* Basic Life Support Certification from American Heart Association (AHA) or American Red Cross (ARC) required.
Professional Experience Requirements:
* Possess at least one year of full-time experience as a Medical Assistant, Certified.
* Demonstrate possession of the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through their application and interview.
Knowledge/Skills/and Abilities Requirements:
* Ability to perform the essential functions of the position as outlined above.
* Demonstrated effective communication and interpersonal skills.
* Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers.
* Ability to use a computer to document required information into the electronic medical record.

Legal Employer: NCHEALTH

Entity: UNC Health Medical Group

Organization Unit: UNC Health North Carolina Heart and Vascular

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$18.84 - $26.77 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: Raleigh:NC:27612

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.