Accessibility Remediation Specialist

Position Title:

Compensation:

Department:

About this opportunity:

What you'll do and what you'll bring:

Position Function:

The Accessibility Remediation Specialist is responsible for leading the day-to-day operations of Information Technology's Title II remediation efforts, ensuring Ball State University meets federal digital accessibility mandates. This role serves as the primary project manager for a team of student assistants, overseeing the remediation of Canvas course materials, departmental PDFs, video captions, web assets, and more. Beyond student supervision, this position collaborates with campus stakeholders to identify non-academic resource gaps and develops workflows to ensure university-wide digital assets remain compliant. By combining technical expertise with project leadership, this position plays a pivotal role in fostering an inclusive digital campus for all students, faculty, and staff.

Duties and Responsibilities:

1. Student Team Leadership: Recruit, train, and supervise a team of student remediation assistants, providing ongoing mentorship and quality control for their work.

2. Workflow Management: Develop and maintain standardized operating procedures for remediating diverse asset types, including PDFs, Canvas courses, and multimedia.

3. Project Coordination: Manage the intake, prioritization, and tracking of remediation requests from academic departments and administrative offices across Ball State.

4. Title II Compliance Monitoring: Support the Training and Accessibility Coordinator in auditing campus tools to ensure they meet WCAG 2.1 AA standards and the 2024 ADA Title II Final Rule requirements.

5. Quality Assurance: Perform final technical reviews of student-remediated assets to ensure high accuracy in captioning, proper tagging in PDFs, and functional screen-reader compatibility.

6. Software Administration & Support: Serve as an administrator for campus platforms for media management, captioning, web testing, accessibility, etc.

7. Resource Development: Create and update internal documentation, checklists, and training guides to stay current with evolving accessibility technologies and federal regulations.

8. Reporting & Data Analysis: Maintain detailed records of remediation progress, including volume of assets processed and hours logged, to provide regular status updates to University leadership.

9. Regulatory Advocacy: Stay informed of emerging accessibility trends and legal updates, ensuring that workflows adapt proactively to compliance standards.

10. Perform other related duties as assigned.

Minimum Qualifications:

Bachelor's degree from an accredited college or university by the date of appointment. Or, in lieu of a Bachelor's degree:

* Associate's degree plus an additional combination of education or experience equivalent to two years.

Or

* High school diploma or GED plus an additional combination of education or experience equivalent to four years.

Two years of experience in digital accessibility, instructional technology, or a closely related field. This experience must include a demonstrated mastery of WCAG 2.1 AA standards and hands-on expertise with remediation software.

Prior experience as a supervisor.

Excellent interpersonal, collaboration, and communication skills.

Preferred Qualifications:

Experience working in a higher education environment. Familiarity with the Canvas Learning Management System. Experience in digital media, technical writing, or web design is a plus, as is any prior experience using assistive technologies.

How to apply:

For inquiries, please contact:

Brandon Smith, AVP for IT Strategy and Creative Innovation, at the following email address: bhsmith@bsu.edu

Please list three professional references within the online application.

Supporting Documents Upload Instructions:

Important: Do not use the Autofill feature when uploading your resume.

Please follow the upload instructions to attach all required supporting documents listed below.

Required Documents:

• Cover Letter
• Resume

What we offer:

At Ball State University, we understand the importance of balancing professional responsibilities with personal well-being. That's why we offer paid 24 vacation days, 12 sick days and 10 holidays a year. Plus, our paid parental leave (6 weeks) is there for life's most significant moments. We offer affordable health and dental insurance, robust long-term disability and life insurance plans, as well a range of retirement benefits to provide financial security to you and your family. These benefits ensure that you can focus on your work and personal growth without worrying about the unexpected.

When you work for us, you are family. And to show our support of your family, we will cover 90 percent of your child's (or children's) undergraduate college tuition at Ball State. We do the same for you. In fact, we'll cover 100 percent of the tuition costs for you to earn your undergraduate degree and 80 percent of your graduate tuition. This offer is good from the very first day you start. It's just one way we do our part to uplift you.

Let's fly together toward a secure and prosperous tomorrow.

Curious about our excellent benefits package?

We have developed a calculator that shows you the value of our core benefits. Select the Total Compensation Calculator - Professional and download the spreadsheet. If you are applying for a 10-month position or one with Burris or Indiana Academy, please select the corresponding calculator.