Bilingual Staffing Operations Manager

As the United States' largest light industrial staffing company and the first workforce-as-a-service provider, our digital-first approach to staffing is rooted in a rich history of delivering high-quality, scalable workforce solutions to the organizations driving the American supply chain. Our colleagues are guided by our purpose of Championing People, Unlocking Potential and bring this to life every day as they help put hundreds of thousands of people to work at tens of thousands of companies across the country. The foundation of our culture is built upon a bridge to better, offering our colleagues rewarding and growth-oriented experiences that positively impact lives and businesses in innovative and meaningful ways.

The Operations Manager is responsible for all branch functions (recruiting, onboarding, orientations). This role oversees payroll and reporting activities to ensure branch profitability. The Operations Manager is actively filling orders and delivering on the company's value proposition in addition to leading, coaching, and developing a team of Branch employees. This is a full time position working in our Hanover, MD office.

• Manages day-to-day activities of the branch by overseeing and effectively holding all branch functions to EB standards. Develops and nurtures client satisfaction by filling orders in a timely manner.
• Actively participates in screening, interviewing applicants and managing field employees.
• Maintains client relationships by regularly conducting service reviews.
• Recruits individuals for staff positions and develops them to perform competently by providing consistent and on-going training, leadership, and feedback.
• May oversee payroll and reporting functions and act as necessary to align actual performance with budget expectations.
• Promotes community awareness of the company by actively participating in local functions and consciously positioning our company as a focus for community support.
• Has authority to change the status of reporting employees regarding hiring, firing, and promotional advancement.

• Bachelor's degree or 3+ years equivalent management experience in Human Resources, Business Management, or a related field.
• Bilingual: Spanish and English is required
• Recruitment experience, preferably in the light industrial space, is required

• Identifies key components of problems and situations, and generate a range of creative solutions, evaluate them, and choose the most appropriate option.
• Picks up and assimilates relevant information quickly and easily while learning new tasks. Ability to think on your feet in rapidly changing environments.
• Comes together to achieve organizational goals in order to succeed and grow. Therefore, every employee should have the ability to work in a team and contribute towards individual and business goals.
• Communicates information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication.
• Takes balanced view of situations incorporating different perspectives. Recognizes priorities, weighs different options, and evaluates risks. Reaches logical conclusions and decides on appropriate plan of action.
• Achieves results in a quality, timely, and cost-effective way. Sees priorities, plans the efficient use of resources, and monitors progress against objectives.

• Responds positively to change and adapted to new situations quickly. Able to take on a diverse range of tasks equally effectively.
• Experience using various technology platforms to drive effective decisions.

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Employbridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.