Supervisor, Quality Control Labs

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global, local, and internal regulations and meet the strictest standards of quality as we help people see brilliantly.

The Supervisor, Quality Control Labs (Management Path) is primarily responsible for leading the Incoming Inspection area to ensure smooth daily activities in line with Standard Operating Procedures (SOPs) and regulatory requirements like Data Integrity (DI), Good Manufacturing Practice (GMP), Good Laboratory Practice (GLP), and Good Distribution Practice (GDP). You will supervise staff, ensure test result quality, conduct investigations for inspection failures, assist in budget planning, ensure safety and data integrity, and support related projects.

Specifics include:

• Supervise and support teams within quality control labs to ensure efficient task completion and adherence to standards.
• Oversee teams work, make day-to-day decisions, and manage task assignments and workflow.
• Ensure inspection, testing, and analysis of products and raw materials using various analytical techniques and lab equipment.
• Ensure compliance with established quality standards and customer requirements across Chemistry, Microbiology, Analytical Services and Testing (AS & T), Quality Assurance and Microbiological Inspection (QAMI), Incoming Inspection, and stability.
• Adhere to GxP regulations by following SOPs, maintaining accurate documentation, ensuring rigorous quality control, and completing required training.
• Commit to continuous improvement and regulatory compliance in operations.
• All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training.
• Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization.
• Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations.

WHAT YOU'LL BRING TO ALCON:

• Bachelor's Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+16yrs; M.S.+0 yrs)
• The ability to fluently read, write, understand and communicate in English
• 2 Years of Relevant Experience
• 1 Years of Demonstrated Leadership
• Work hours: Exempt
• Travel Requirements: 0 - 10%
• Relocation assistance: No
• Sponsorship available: No

PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE:

• Lean Six Sigma Green Belt certification.
• B.S. in Science, Technology, Engineering or Mathematics.
• Experience working in a medical device manufacturing environment.
• Direct leadership experience managing either exempt or non-exempt (hourly) employees.
• Demonstrated experience in data analytics, including reject trending, KPI development, KPI monitoring and trending, and the creation of data dashboards to drive continuous improvement and enhance business operations.
• Proven experience implementing new technologies to streamline raw component flow from receiving through inspection.
• Strong background in optimizing manual operations to reduce cycle time, to minimize sources of variation, and to identify costsaving opportunities.
• Working knowledge of statistical principles and sampling plans, including ANSI/ASQ Z1.4.
• Experience leveraging AI tools to streamline operational workflows and enhance communication effectiveness.
• Demonstrated success in transforming paperbased processes into efficient digital solutions.

HOW YOU CAN THRIVE AT ALCON:

• Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Collaborate with teammates to share standard processes and findings as work evolves!
• See your career like never before with focused growth and development opportunities!
• Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.comand let us know the nature of your request and your contact information.