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Department Overview: The UCSF Helen Diller Family Comprehensive Cancer Center (HDFCCC) is one of only two cancer centers in the Bay Area to receive the prestigious designation of "comprehensive" from the National Cancer Institute (NCI). The HDFCCC integrates the work of researchers and clinicians dedicated to four fundamental pursuits: laboratory research into the causes of cancer progression; clinical research to translate new knowledge into viable treatments; compassionate, state-of-the-art patient care; and population research that can lead to improvements in prevention, early detection, and quality-of-life for those living with cancer. The twin pillars of precision medicine and precision population health guide research and treatment at HDFCCC. Job Summary: Under the supervision of the Associate Director, Clinical Research Programs, the Sr. Manager, Clinical Research Programs, oversees the day-to-day staffing operations of the at least two research programs, including Clinical Research Managers, Clinical Research Supervisors, Protocol Project Managers, and Clinical Research Coordinators. The Senior Manager may be responsible for supervising other levels of clinical research staff if coverage for vacancies is required. This includes developing and hiring, training and staffing for centralized oncology programs. There are 14 centralized oncology programs throughout the HDFCCC reporting to the CRSO. The Senior Manager will manage 5-7 direct reports at the Clinical Research Manager (Clin Rsch Supv 2), and Clinical Research Supervisor (Clin Rsch Supv 1) levels, provide management oversight of approximately 30 FTE clinical research staff (Clinical Research Supervisors, Sr. CRCs and CRCs). Responsibilities include developing workflows and training for all staff, screening and interviewing all potential Clinical Research Managers and assisting (where required) with interviews for Clinical Research Supervisors, Clinical Research Coordinators and Sr. CRCs, while maintaining personnel files and performance evaluations per the UCSF/Cancer Center HR policies. The Senior Manager will oversee through subordinates the development of job descriptions, recruitment of CRC positions (up to 30 annually), oversight of study coordination, assurance of efficient workflow in the CRSO and across partnering UCSF and external stakeholders. Under the guidance of the Associate Director, Clincial Research Programs, the incumbent will maintain strong relationships with campus and external partners to develop cohesive services and policies. This requires providing opportunities for collaboration and open communication with Division Managers, Directors and Principal Investigators. The Senior Manager will work with the Education and Training Manager to oversee the quality of staff training and the on-boarding for new research hires. The Senior Manager will develop and oversee metrics for workload and staffing, including but not limited to timelines for study activation, accrual and data completeness. This work effort will be enforced through the supervision of the Clinical Research Manager in each oncology research program. In addition, the Senior Director will oversee all protocol violation and audit reports by meeting and working with the Clinical Research Manager and Supervisors. The Clinical Research Managers and Supervisors will also report to the Senior Manager all staff performance issues that may require coaching, counseling, and other HR interventions. The Senior Manager will be responsible for working on and implementing research policies and procedures across the HDFCCC. This position also supports the Data Safety Monitoring Committee in addressing non-compliant processes from a particular staff member or a research group. This position will report to faculty research leaders any team problems and provide suggestions for personnel management to assure protocol compliance with the Code of Federal Regulations and the ICH Guidance on Good Clinical (Research) Practice as well as UCSF Institutional policies. The Senior Manager also supports the CRSO with additional duties as assigned by the CRSO Director, CRSO Medical Director, Associate Director for Clinical Research, HDFCCC Chief Administrative Officer, and the Deputy Director of the Helen Diller Family Comprehensive Cancer Center.
% of time |
Essential Function (Yes/No) |
Key Responsibilities (To be completed by Supervisor) |
30 |
Yes |
Develops, manages and oversees the organizational, strategic and tactical aspects of a clinical trial program. Provides operational, clinical and project management oversight for assigned research. The Senior Manager will manage 5-7 direct reports at the Clinical Research Manager (Clin Rsch Supv 2) and Clinical Research Supervisor (Clin Rsch Supv 1) levels, provide management oversight of approximately 30 FTE clinical research staff (CR Supervisor, Sr. CRCs and CRCs). Developing workflows and training for all staff, screening and interviewing all potential Clinical Research Managers and assisting (where required) with interviews for Clinical Research Coordinators and Sr. CRCs, while maintaining personnel files and performance evaluations per the UCSF/Cancer Center HR policies. The Associate Director will oversee through subordinates the development of job descriptions, recruitment of CRC positions (up to 20 annually), oversight of study coordination, assurance of efficient workflow in the CRSO and across partnering UCSF and external affiliates. Oversee all protocol violation and audit reports by meeting and working with the Clinical Research Manager. Oversee the quality of staff training and the on- boarding for new research hires. Through subordinate staff, develop and oversee metrics for workload and staffing, including but not limited to timelines for study activation, accrual and data completeness. The Associate Director will manage /oversee all staff performance issues that may require coaching, counseling, and other HR interventions from their subordinate staff. |
20 |
Yes |
Translates clinical research objectives, policies and procedures into an operational plan. Develops ways to measure research productivity and quality. Establishes clinical research goals to ensure trial achieves pre-defined sponsor goals, study coordinating center goals and departmental objectives. Oversees/manage the day-to-day staffing operations of the research programs. |
10 |
Yes |
Follows operational processes in selecting methods and techniques for trials. Analyzes and reports success of research and suggests improvements. Monitor, evaluate and coordinate data from multiple systems to recommend new actions / procedures from research analysis. Participates in preparation of manuscripts, abstracts and scientific presentations. The Senior Manager will be responsible for working on and implementing research policies and procedures across the HDFCCC. |
10 |
Yes |
Designs and implements quality control processes for research programs, including regular program evaluations to meet department standards. Ensures study research personnel collect data and perform study assessments in a standardized fashion consistent with the study protocol. Functions as a lead in development of new processes and protocols with project team for highly complex clinical trials. Oversee and manage protocol amendments. This position also supports the Data Safety Monitoring Committee in addressing non-compliant processes from a particular staff member or a research group. |
10 |
Yes |
Manages program resources of assigned studies. Manages systems and processes designed to ensure successful revenue collection, invoicing and reimbursement accounting. Conducts large project feasibility assessments. Analyzes risks, strategies and solutions. Develops project timelines and key milestones for assigned projects. Recommend adjustments to budgets and vendor agreements as necessary. This work effort will be enforced through the supervision of the Clinical Research Managers and Supervisors in each oncology research program. |
10 |
Yes |
Develops strategic plans for ensuring high-quality interactions with the ethical review boards, investigators, regulatory authorities, and vendors, leading to successful execution of clinical development plans and submissions for the trial. Works collaboratively with Principal Investigator, internal and external partners and vendors. Manages integral committees to the study. Assesses policies and processes to ensure proposed project plan is compliant with applicable guidelines. Revises research / trial documents so they are consistent with protocol revisions. Ensures reporting is consistent with external guidelines, university policies and regulations. Report to faculty research leaders any team problems and provide suggestions for personnel management to assure protocol compliance with the Code of Federal Regulations and the ICH Guidance on Good Clinical (Research) Practice as well as UCSF Institutional policies. |
10 |
Yes |
Represents the trial to study committees, partners, corporate / industry partners, regulatory and oversight agencies and the public as necessary. As a technical lead, provides guidance to all levels of management on ways to improve effectiveness. Proactively recommend interventions / corrective actions to meet project goals. Maintains strong relationships with campus and external partners to develop cohesive services and policies. This requires providing opportunities for collaboration and open communication with Division Managers, Directors and Principal Investigators |
5 |
Yes |
Determines salary actions, promotions and terminations. Conducts necessary personnel actions for assigned staff including disciplinary actions. Proposes changes in staffing as needed. Executes recruiting, hiring and onboarding, ensuring that new hires meet standards. |
5 |
Yes |
Implements and administers employee evaluations that meet organization standards. Evaluates assigned staff and defines development goals. Promotes professional growth and advancement for staff. Trains study team and provide certifications for the study. Seen as a role model by assigned staff. Work with the Education and Training Manager to oversee the quality of training and the on-boarding for new research hires. Develop and oversee metrics for workload and staffing, including but not limited to time to study activation, accrual and data completeness. This work effort will be enforced through the supervision of the Clinical Research Managers in each oncology research program. |
100% |
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(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.) |
Required Qualifications:
Required Certifications:
- Certification as a clinical trial professional from one of the professional societies within one year in position, such as ACRP or SOCRA and has attended any of their seminars
Preferred Qualifications:
- 4-5 years experience in protocol and research writing and research management.
- Experience in developing SOPs and program evaluations
- Completion of an educational program in clinical trial management which offers a certification.
- Advanced practice nursing certifications, particularly in Public Health, Emergency Nursing and Basic Life Support
Required Qualifications:
Required Certifications:
- Certification as a clinical trial professional from one of the professional societies within one year in position, such as ACRP or SOCRA and has attended any of their seminars
Preferred Qualifications:
- 4-5 years experience in protocol and research writing and research management.
- Experience in developing SOPs and program evaluations
- Completion of an educational program in clinical trial management which offers a certification.
- Advanced practice nursing certifications, particularly in Public Health, Emergency Nursing and Basic Life Support
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University of California - San Francisco
121,900 - 170,000
May 19, 2026