Quality Assurance & Data Analytics Specialist - EEO & Workplace Culture

Overview

Come join us at con Edison as a Quality Assurance Data Analytics Specialist where you will support workforce-related projects and processes, analyze investigations, deliver training, and partner with business customers to design, develop, and own end-to-end Power BI solutions. You will build complex dashboards and tracking tools that surface actionable insights, combine multiple data sources with robust data modeling and DAX, and maintain report accuracy and accessibility for stakeholders across the company. You will present complex analyses in clear, understandable terms to audiences at all levels, track investigation progress and case outcomes, and establish systems and controls that keep case tracking, EEOP data, and other performance metrics audit ready.

This role also owns timely preparation and ongoing compliance of con Edisons annual Equal Employment Opportunity Plan (EEOP) and EEO programs consistent with Executive Order 11246 and applicable federal, state, and local civil rights laws, so attention to detail and familiarity with compliance processes are key. You will document procedures, train users, and continuously improve data quality and reporting practices so leaders can make fair, data informed decisions.

If you want to use your Power BI and analytics skills to improve investigations, strengthen compliance, and help shape fair workforce outcomes, join con Edison and make a measurable impact on how we report, investigate, and act on workforce issues.

Responsibilities

• Support the design, development, implementation, monitoring and maintenance of robust dashboards and visualizations to drive key business decisions and operational excellence, utilizing Power BI solutions, or other software.
• Develop and maintain ongoing metrics, reports, regulatory and compliance submissions, including trend analyses and insight generation that measure and assess business performance.
• Prepare scheduled reports in a time-sensitive manner including the annual Equal Employment Opportunity Plans, monthly and quarterly statistical reports to senior leadership, and other reports as needed.
• Ensure data quality and integrity through validation, reconciliation, and audit readiness processes.
• Develop communications and/or presentations.
• Deliver cutting-edge expertise and knowledge in EEO practices through market research and benchmarking.
• Collaborate with systems owners and Subject Matter Experts (SMEs) to aid in the overall data lifecycle management effort to achieve data quality.
• Learn and adapt new analytical tools and technologies to the drive business results.
• Participate in industry and other professional networks to ensure awareness of industry standards, trends, and best practices to strengthen organizational and technical knowledge.
• Prepare and facilitate on-going training efforts to organization leadership identifying departmental metrics and practices to improve inclusive behaviors and practices.
• Direct HRIS, case management systems (NAVEX), and vendor data, including interfacing with vendor and maintaining data accuracy.
• Act as technical liaison with the EEOP vendor, HRIS, IT and other departments that supply critical data for completing the task.
• Maintain and report from case management database to analyze trends and patterns of internal and external complaints by type, department and organizational level.
• Monitor compliance with state, federal, judicial and corporate mandates and consent decrees.

Qualifications

• Bachelor's Degree in a quantitative discipline: Computer Science, Information Technology, Mathematics, Statistics, Finance, Economics, or related technical field and a minimum of 5 years of related work experience.

• Master's Degree in a quantitative discipline: Computer Science, Information Technology, Mathematics, Statistics, Finance, Economics, or related technical field and a minimum of 3 years of related work experience.

• Minimum of five years of relevant employment experience in an analytical field, required.
• Demonstrated proficiency in SQL, Excel, and dashboarding tools such as Power BI, Tableau, and/or Oracle Analytics Cloud is required.
• Experience in gathering requirements and formulating business metrics for reporting and analysis, required.
• Ability to assess and analyze diverse information, formulate recommendations, and make informed decisions, required.
• Attention to detail, a strong team-oriented mindset, excellent interpersonal skills, flexibility, and strong analytical abilities, required.
• Strong written and verbal communication skills, required.

• Project Demonstrated project management skills
• Performs work independently with minimal supervision
• Develops and delivers effective presentations

• Driver's License Required

• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
• Stand to use/operate office equipment for the duration of the workday
• Ability to read small print and symbols

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Ability to travel within Company service territory as needed.