Evaluation Manager (ACWIH)

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

• Bachelor's degree PLUS five (5) years of evaluation experience or management, or Master's process evaluation, manage report submissions, and assist in the dissemination of findings.OR Master's degree in public health, epidemiology, Health Services Research, Biostatistics, Program Evaluation, or related field, plus three (3) years of experience in program evaluation, healthcare quality improvement, or public health data analysis.
• Must reside in or be willing to relocate to the Greater Little Rock, AR, or the Greater Northwest, AR, regions, as this position will be located at the UAMS Campus.

Experience with performance-based contracts and government reporting.

Proficiency in:

• Data analysis software (e.g., SPSS, SAS, R, or Stata)
• Excel and dashboard tools
• Survey design platforms
• Experience in analyzing healthcare training outcomes preferred.
• Knowledge of Medicaid, CMS, or HRSA reporting preferred

Knowledge, Skills, & Abilities:

• Proficient with qualitative and quantitative analysis software
• Strong skills in outcome evaluation design and implementation
• Experience in data collection, management, and statistical analysis
• Ability to conduct process evaluation and manage report submissions
• Excellent written and verbal communication for disseminating findings
• Collaborative teamwork in fast-paced, dynamic settings

Additional Information:

Key Responsibilities:

The Evaluation Manager ensures compliance with performance-based contracting standards, tracks outcome and process indicators, supports continuous quality improvement (CQI), and prepares required quarterly and annual reports for DHS.

Performance Measurement & Data Infrastructure

• Develop and maintain an evaluation framework aligned with HRPP contract performance indicators.
• Operationalize measurable indicators.
• Build and maintain dashboards tracking.
• Ensure documentation compliance for all education sessions and outreach activities.

Education & Training Evaluation

• Design pre/post knowledge assessments and competency tools consistent with CME standards.
• Implement evaluation methods, including Simulation-based assessment scoring and provider satisfaction surveys.
• Analyze training effectiveness, including Provider confidence improvement, Readiness to manage obstetric/neonatal emergencies, and Engagement with obstetrical safety bundles.
• Ensure 100% post-session assessment completion tracking and reporting.

Reporting & Contract Compliance

• Lead preparation of: Quarterly performance reports, Annual evaluation report, Ad hoc DHS data requests.
• Monitor compliance with: Performance thresholds, Documentation standards.
• Ensure evaluation methods meet DHS performance-based contracting standards .

• Identify risk areas that could trigger invoice deductions and proactively develop mitigation strategies.

Continuous Quality Improvement (CQI)

• Conduct quarterly data reviews with HRPP leadership.
• Identify performance gaps and develop improvement plans.
• Collaborate with: Nurse educators, Simulation coordinators, ARPQC partners, HRPP outreach staff
• Support rapid-cycle feedback loops to improve training reach, engagement, and outcomes.

Website & Clinical Guideline Analytics

• Track and report: Website visitors, Unique resource views, Education resource engagement
• Provide annual guideline update tracking and analytics reporting.
• Ensure reporting aligns with contractual performance expectations.

Marketing & Outreach Evaluation

• Evaluate the effectiveness of: Annual marketing plans, Community campaigns, Provider outreach initiatives.
• Analyze reach among Medicaid providers and underserved communities.
• Provide data to inform strategic outreach expansion.

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.