Senior Change Manager - Hybrid

Genesis10 is currently seeking a Senior Change Manager for a hybrid (3 days on-site per week) position with a Global Financial Institution located in Irving, TX or Charlotte, NC. This is a 12+ month contract opportunity.

We are seeking a senior, seasoned professional to support major transformation initiatives within merchant services. This role requires strong executive presence, excellent communication skills, and the ability to lead change across multiple stakeholder groups at all organizational levels. While project management skills are welcome, candidates must understand formal change management processes, be comfortable managing others, and demonstrate the ability to influence, communicate, and drive adoption in a highly complex environment.

Responsibilities:

• Lead end-to-end change management activities
• Drive strategy and execution for stakeholder engagement, communications, readiness, and adoption
• Communicate with clarity and precision-verbally and in writing-to senior leaders, cross-functional teams, and technical partners
• Condense complex information into concise messaging, decks, and executive summaries
• Manage up, across, and with peers; influence without authority at multiple levels
• Navigate and resolve conflict professionally; facilitate consensus across differing viewpoints
• Lead and coach others when needed, supporting a collaborative team environment
• Adhere to established processes and governance while remaining engaging, approachable, and professional

Requirements:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience
• 6+ years of Change Management experience
• 5-6 years of Banking experience
• 4-6 years of Executive Communications and Project/Program Management experience
• 3+ years of Merchant Service experience, specifically on transformation initiatives
• Proven senior-level change management experience, ideally within financial services or merchant banking
• Demonstrated ability to manage stakeholders at varying levels, from peers to executives
• Strong executive presence and professional communication skills (written, verbal, and presentation)
• Experience with Change Governance and facilitating large tollgate forums
• Strong proficiency in Microsoft Office (PowerPoint, Excel, Word) and SharePoint

Desired skills:

• Engaged, proactive, self-motivated, and a self-starter who can drive work forward with minimal supervision
• A solutions-oriented mindset; solves problems independently without needing to be told each step
• Kind, polite, collaborative, and process-adherent
• Confident and assertive without being aggressive
• Seasoned, mature communicator who learns quickly

Pay range: $71.88 - $79.88 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.