Senior Generalist, Human Resources

Gordon Food Service
long term disability, 401(k), profit sharing
United States, North Carolina, Concord
6200 Gordon Food Service Drive (Show on map)
Jun 10, 2026
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Sr. HR Generalist Do you love being a go to person for employee questions? Are you all about creating a work environment where employees can thrive? If so, this may be the perfect opportunity for you. This position is located at 6200 Gordon Food Service Dr, Concord, NC 28027 Position Summary: Provides recruiting and selection, training and development, employee relations, and Gordon Food Service (GFS) cultural development advice, assistance and consultation to other departmental leaders at an expert level, serving as a strategic partner who uses workforce data and HR metrics to identify trends and recommend initiatives that support business objectives. Ensures that practices established by Home Office Human Resources are implemented and followed. Essential Functions: Strategic Partnership and Workforce Analytics Analyzes and interprets HR metrics such as turnover, retention, hiring, and AAP data to identify trends, inform leadership decisions, and launch targeted initiatives (e.g., retention strategies, staffing models). Builds consultative partnerships with sales and operational leaders to align HR initiatives with business objectives. Performance Management and Employee Relations Educates and consults leadership on the Performance Management process, understands and leverages the Talent Management Suite, coaches employees and managers on employee relations performance, practice or policy issues, promotes the open door policy. Responds to, investigates and determines course of action for complaints from GFS employees or others in regards to Gordon Food Service. Learning and Development Educates and assists leaders on the GFS Leadership Development initiatives. Facilitates training and monitors required leadership training and development for completion and effectiveness. Utilizes TMS and LMS to manage learning and development activities. Compensation and Benefits Understands GFS compensation practices and policies and ensures leaders understand how to properly implement. Assists with process for annual compensation changes and bonus payouts. Plans and supports benefits enrollment processes as well as educating employees and leaders on GFS retirement plans, benefits and wellness initiatives. Absence Management Manages and/or supports the administration of Workers Compensation, short and long term disability and FMLA using applicable software to manage processes. Other Duties and Assignments May perform administrative functions related to general human resources responsibilities to include processing unemployment claims, managing the training database, entering new hires and others as required. Administers exit interviews. Performs other duties as assigned. *Knowledge / Skills / Abilities:* Excellent communication, presentation skills and problem solving skills. Thorough understanding of GFS culture, policies and employment-related laws, and regulations. Knowledge of current trends and developments in the field Ability to analyze workforce data and translate findings into actionable recommendations. Demonstrated ability to build consultative partnerships with operational leaders. Ability to develop solutions to a variety of problems of moderate scope and complexity. Exercises judgment within established policies and practices Understands Affirmative Action plans and EEOC compliance Total Rewards at GFS Affordable benefits plans start day one! Weekly pay Wellness reimbursement Profit sharing & 401(k) with company match 95% of leadership is hired from within GFS - start your career here! 10% annual bonus potential Does this look like you? Four or more years of human resource generalist experience with advanced knowledge of employment law and regulatory agencies or an equivalent combination of education, training, and experience Bachelor Degree in Human Resources, Business or related required Experience in desktop applications (Google tools, MS Office or equivalent), including spreadsheets, presentations, word processing tools, mail and calendars required Ability to be onsite 5 days a week BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US! Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process. Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words "Accommodation Request" in your subject line. All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.