Contractor - Human Resources

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Contractor - Human Resources

Location(s): Open to hybrid in Pensacola, FL.

A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries.

• Answering phone calls/making phone calls - providing employees with information and guidance. Once the vendor approves employees' disability claim, this position is the first point of contact for employees.
• Case management - answering cases that are submitted by employees with sometimes complex information and guidance.
• Reviewing and updating separations in Oracle-HCM.
• Working closely with vendor, other contractors, and advisors that are processing disability payments.

• Knowledge of shared services models and operational efficiency practices.
• Strong problem-solving and process improvement skills.
• Excellent communication and advisory abilities.
• Understanding of compliance and regulatory standards.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.