Senior Project Manager, Services

This is an exceptional opportunity for a **Senior Project Manager, Services** to make a significant impact by spearheading critical migration and implementation projects for a leading global technology company, partnered with Aquent. In this pivotal role, you will be the driving force behind the successful deployment of cutting-edge cybersecurity and networking solutions, directly influencing customer success and the evolution of digital infrastructure worldwide. Your expertise will ensure seamless transitions and robust operations, leaving a lasting mark on high-criticality enterprise environments.

**About the Company:**

Join a pioneering global technology company that is revolutionizing how businesses connect and secure their digital presence. This organization is at the forefront of innovation, dedicated to building a faster, more reliable, and secure internet experience for everyone. By protecting and accelerating millions of internet properties, they empower organizations to thrive in an increasingly interconnected world.

**About the Role:**

We are seeking a highly motivated and seasoned Project Manager to join a dynamic Professional Services team. This role is your chance to lead the governance and end-to-end execution of complex, high-stakes projects, serving as the essential link between sales, technical delivery teams, and executive stakeholders. You will ensure that sophisticated solutions are deployed on time, within budget and scope, and with zero downtime, directly contributing to the security and operational continuity of major enterprises. This is a contract role with potential for extension, offering a unique chance to shape critical initiatives.

This is a remote opportunity working on standard Central Time Zone business hours.

**What You'll Do:**

* Lead diverse cross-functional technical teams in delivering complex consulting and multi-stream implementation services for high-criticality enterprise environments.

* Cultivate and maintain high-trust relationships with key customers, partners, and vendors, fostering satisfaction and driving revenue growth.

* Ensure all professional services engagements are delivered on-time and within budget, managing high-value portfolios and guaranteeing technical performance meets customer expectations.

* Monitor project financial health, including budget burn rates, margin analysis, and revenue recognition forecasting, to ensure targets are consistently met.

* Develop, implement, and refine scalable methodologies and best practices to enhance the global efficiency and effectiveness of professional services delivery.

* Facilitate a seamless and consultative handoff from the sales cycle to technical execution.

* Proactively identify and mitigate project risks, particularly concerning zero-downtime migrations in multi-vendor environments, to safeguard customer operations.

* Transform raw project data into data-driven insights and regular status narratives for internal and external leadership regarding project health and resource utilization.

* Proactively leverage advanced tools to optimize project workflows and technical delivery, serving as a force multiplier for yourself and your team by streamlining tasks and maximizing overall project productivity.

**Must-Have Qualifications:**

* 2+ years of experience in the technology industry.

* 7+ years of experience in project management.

* Mastery of project and portfolio management principles, with the ability to oversee a high volume of concurrent workstreams while maintaining strategic alignment with business objectives.

* Proven ability to manage the ambiguity of changing priorities while maintaining a sharp focus on high-level prioritization and project scoping.

* Exceptional interpersonal skills, with the gravitas to influence C-suite stakeholders and lead through persuasion and professional credibility.

* Proven ability to remain effective and organized in an evolving environment where processes are still being defined.

* A general understanding of how the Internet works, including Networking, Security, Zero Trust/SASE concepts, DNS, and APIs.

* Experience in organizational change management, guiding enterprise customers through the cultural and operational shifts required by digital transformation.

* Advanced skills in managing friction within project teams or with customers to reach mutually beneficial outcomes.

* Proven ability to navigate and influence a complex matrix of internal stakeholders to resolve blockers, advocate for customer requirements, and ensure a unified one-team approach to delivery.

* Ability to work independently and collaboratively in a fast-paced, dynamic environment.

* Proficiency with Agile Framework.

* Strong budgeting skills.

* Client communication expertise.

* Experience with Enterprise System Implementations.

* Escalation Management proficiency.

* Excellent communication skills.

* Experience with project management tools and methodologies.

* Experience with risk management.

* Strong understanding of Information Technology.

* Proficiency with Jira.

* Demonstrated Leadership abilities.

* Experience with Migration Management.

* Proficiency with MS Project.

* Strong Portfolio Management skills.

* Proven track record of managing complex projects.

* Expertise in Stakeholder Management.

* Strong understanding of IT infrastructure.

* Strong understanding of the professional services landscape.

**Nice-to-Have Qualifications:**

* Bachelor's degree.

* PMP or equivalent certification.

* CompTIA Security+.

* Scrum Master certification.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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