Posting Details
Posting Details
| Posting Number |
S15357P |
| Working Title |
Museum Shop Associate |
| Department |
SRVPAA-Georgia Museum of Art |
| About the University of Georgia |
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university
(https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education.
UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton.
UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. |
| About the College/Unit/Department |
|
| College/Unit/Department website |
https://georgiamuseum.org/ |
| Posting Type |
External |
| Retirement Plan |
TRS |
| Employment Type |
Employee |
| Benefits Eligibility |
Benefits Eligible |
| Full/Part time |
Full Time |
| Work Schedule |
|
| Additional Schedule Information |
Regular work schedule is weekdays but this position requires flexibility to work some evening and/or weekend shifts as needed. |
| Advertised Salary |
14.30 |
| Posting Date |
06/25/2026 |
| Open until filled |
Yes |
| Closing Date |
|
| Proposed Starting Date |
07/19/2026 |
| Special Instructions to Applicants |
|
| Location of Vacancy |
Athens Area |
| EEO Policy Statement |
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (
hrweb@uga.edu). |
| USG Core Values Statement |
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our
USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each
USG community member is responsible for demonstrating and upholding these standards. More details on the
USG Statement of Core Values and Code of Conduct are available in
USG Board Policy 08.02.18.01.02.
Additionally,
USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom. |
Position Information
| Classification Title |
Museum Shop Associate I |
| FLSA |
Non-Exempt |
| FTE |
0.75 |
| Minimum Qualifications |
High school diploma or equivalent |
| Preferred Qualifications |
Customer service/cashier experience.
Strong interpersonal skills.
Ability to multitask. |
| Position Summary |
The Museum Shop Associate supports the daily operations of the museum retail shop while delivering exceptional customer service to museum visitors. This position serves as a welcoming point of contact for guests, assists with retail transactions, and supports merchandising, inventory, and general shop operations. The Museum Shop Associate contributes to a positive visitor experience while helping advance the museum's mission through retail engagement. |
| Knowledge, Skills, Abilities and/or Competencies |
* Customer service knowledge and strong interpersonal skills to effectively greet, assist, and engage diverse museum visitors in a welcoming manner.
* Skill in operating point-of-sale systems and accurately processing cash and retail transactions.
* Ability to maintain organized, visually appealing merchandise displays and support inventory processes, including stocking and tracking items.
* Knowledge of museum exhibits, programs, and retail offerings, with the ability to communicate information and promote memberships and events.
* Ability to multitask, resolve customer concerns professionally, and collaborate with staff to support smooth daily shop operations. |
| Physical Demands |
Sitting or standing for long periods.
Lifting moving up to 25 pounds. |
| Is driving a responsibility of this position? |
No |
| Is this a Position of Trust? |
Yes |
| Does this position have operation, access, or control of financial resources? |
Yes |
| Does this position require a P-Card? |
No |
| Is having a P-Card an essential function of this position? |
No |
| Does this position have direct interaction or care of children under the age of 18 or direct patient care? |
No |
| Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) |
No |
| Credit and P-Card policy |
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the
UGA Credit Background Check website. |
| Background Investigation Policy |
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the
UGA Background Check website. |
Duties/Responsibilities
| Duties/Responsibilities |
- Greet and welcome visitors in a professional, friendly, and engaging manner.
- Provide exceptional customer service by assisting guests with merchandise selection, product questions, and purchases.
- Operate the point-of-sale (POS) system and accurately process purchases, returns, exchanges, and payment transactions.
- Maintain knowledge of museum exhibitions, programs, and merchandise to answer visitor questions and provide recommendations.
- Promote museum memberships, exhibitions, programs, and special events when appropriate.
- Resolve visitor concerns professionally and escalate issues to management as necessary.
- Foster a welcoming and inclusive environment for visitors, staff, and volunteers.
- Answer the phone in a courteous and professional manner, and if needed, transferring to the appropriate department.
|
| Percentage of time |
60 |
| Duties/Responsibilities |
- Maintain a clean, organized, and visually appealing shop environment.
- Restock merchandise, organize displays, and assist with merchandising efforts, including exhibit-related and seasonal product placement.
- Monitor inventory levels and notify supervisors of low-stock items.
- Assist with receiving, unpacking, pricing, and organizing merchandise shipments.
- Participate in inventory counts, stock reconciliation, and retail reporting processes as assigned.
- Follow established loss prevention, and security procedures.
- Ensure shop materials, supplies, and displays are properly maintained and organized.
- Work collaboratively with museum staff to support shop operations and overall visitor experience goals.
- Perform other duties as assigned.
|
| Percentage of time |
40 |
|
University of Georgia
retirement plan
Jun 26, 2026