Position Overview:
The Sales Analyst - Retail Channel supports retail account managers through customer performance analysis, business reporting, and coordination of customer initiatives. The analyst translates point-of-sale (POS), shipment, and market data into actionable insights and customer-ready materials to inform business decisions, customer reviews, promotional evaluation, and forecast inputs.
As part of the centralized Sales Capabilities team, the analyst owns assigned reporting and analytical deliverables while balancing recurring priorities with day-to-day customer needs. The role partners with account managers, retail customers, and cross-functional teams to coordinate requests, help resolve issues, and support timely execution.
Primary Responsibilities:
Customer Performance & Business Insights:
- Own assigned customer reporting, scorecards, dashboards, and analysis of POS, shipments, sales trends, distribution, and key performance indicators.
- Investigate performance changes, identify business drivers, risks, and opportunities, and translate findings into practical recommendations for account managers.
- Deliver accurate, timely ad hoc analyses to answer customer questions and inform sales priorities and business decisions.
- Partner with sales analysts to maintain reporting accuracy and consistency, standardize processes, and adopt tools and automation that reduce manual work.
Sales Support & Customer Coordination:
- Support retail account managers with day-to-day customer requests, sales information, and coordination of customer initiatives.
- Serve as a liaison between Sales, retail customers, and cross-functional teams to coordinate requests, facilitate communication, and help resolve issues to support timely execution.
- Support new item launches and other account initiatives, balancing recurring deliverables with changing priorities and time-sensitive needs.
Customer Reviews & Category Support:
- Support customer business reviews, line reviews, and sales presentations by developing analyses, charts, and customer-facing materials.
- Partner with Category Management to analyze retailer POS, syndicated market, competitive, and distribution data in support of category insights and strategic selling stories.
- Collaborate with account managers to evaluate customer opportunities, new item performance, assortment changes, and retail execution.
Promotional Tracking & Forecast Support:
- Track customer promotional activity and evaluate results against plans and prior performance, partnering with Category Management and Finance on deeper effectiveness and profitability analysis.
- Support customer trade spend and gross-to-net reporting, including budget tracking, promotional commitments, and variance analysis in partnership with Category Management and Finance.
- Provide Sales and Demand Planning with customer sales trends, promotional plans, and business inputs for forecasts; monitor actual results against plans and communicate material variances.
Qualifications:
Education:
- Bachelor's degree required.
Experience:
- 2+ years of experience in sales analytics, sales planning, category analytics, or a related role; CPG or retail-focused consumer products experience preferred.
- Experience analyzing commercial data, such as sales, shipments, or retailer POS, and ability to learn new data systems; familiarity with NielsenIQ, Circana, or retailer data platforms preferred.
- Understanding of retail sales processes, promotional activity, and customer business planning preferred.
Skills:
- Advanced Excel skills and strong analytical and problem-solving capabilities.
- Ability to translate complex data into clear insights, recommendations, and presentations for business stakeholders.
- Strong PowerPoint skills, with the ability to develop effective charts and customer-facing materials.
- Strong attention to detail, organizational skills, and ability to manage competing priorities.
- Effective communication and collaboration skills across Sales and cross-functional teams.
- Experience with Power BI, Tableau, or similar reporting tools preferred; SAP experience a plus.
- Ability to occasionally travel for customer meetings and events.
This opportunity offers a competitive benefits package including:
- Medical, dental, and vision coverage with wellness benefits
- Company-matching 401(k) plan
- Company-paid life insurance and accidental death & dismemberment benefits
- Company-paid identity theft insurance
- Company-paid disability
- Flexible spending and health savings accounts
- Company-paid employee assistance program
- Paid time off and paid holidays
- Additional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, hospital indemnity insurance, and pet insurance
Old World Industries is among the largest privately held companies competing in the automotive aftermarket today. Built upon a 50-year history of ingenuity, the Northbrook, Illinois-based company is transforming the automotive, commercial and chemical industries that keep the world moving forward. Old World's brands include a full line of PEAK Performance Automotive Aftermarket Products including Antifreeze/Coolant, Washer Fluid, Lighting and Wiper Blades; BlueDEF Diesel Exhaust Fluid and Equipment; FINAL CHARGE PRO-SERIES Heavy Duty Extended Life Coolant, Fleet Charge SCA Precharged Heavy Duty Coolant and Thermal Charge Heat Transfer Fluid.
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