Position Information
| Posting date |
07/06/2026 |
| Closing date |
|
| Open Until Filled |
Yes |
| Position Number |
1129496 |
| Position Title |
Unattended Retail Associate |
| Hiring Range Minimum |
$26.43 |
| Hiring Range Maximum |
$26.43 |
| Union Type |
SEIU |
| SEIU Level |
E |
| FLSA Status |
Non-Exempt |
| Employment Category |
Regular Full Time |
| Scheduled Months per Year |
12 |
| Scheduled Hours per Week |
40 |
| Schedule |
Schedule: Tuesday-Saturday, 8am-4:30pm; (Sunday & Monday off)
|
| Location of Position |
Hanover, NH |
| Remote Work Eligibility? |
Onsite only |
| Is this a term position? |
No |
| If yes, length of term in months. |
n/a |
| Is this a grant funded position? |
No |
| Position Purpose |
Under general supervision of the Manager or Supervisor, the Unattended Retail Associate ensures the efficient and continuous operation of the Dartmouth Dining vending program. Working as part of a team, stocks, maintains, cleans, and services Smart Coolers and associated cafe equipment. In addition, assists with the handling, storage, and transportation of food and products, ensuring that appropriate food safety standards are consistently maintained. |
| Description |
|
| Required Qualifications - Education and Yrs Exp |
High School or equivalency |
| Required Qualifications - Skills, Knowledge and Abilities |
- Two years of general food service experience.
- Must be able to qualify as a Dartmouth Approved Driver.
- Demonstrated ability to work in a fast-paced operation and to make decisions under pressure.
- Good interpersonal and communication skills to deal effectively with students, faculty and staff
- Strong organizational skills and ability to shift attention to changing details
- Knowledge of sanitation regulations and policies and the ability to obtain a sanitation certification (ServSafe).
- Knowledge of computer operations and familiarity and comfort with remote/mobile data terminals.
- Must promote a positive work environment and be committed to achieving excellence in a team setting.
- Ability to work nights and weekends as needed or directed.
- Ability to effectively and efficiently work in a self-directed manner with minimal direct supervision while meeting daily and weekly goals.
- Ability to safely lift, carry and move short distances and up/down stairs 50lbs regularly.
|
| Preferred Qualifications |
- Prior retail food service experience, particularly with vending operations.
- Prior experience with kiosk or smart cooler operations.
|
| Department Contact for Recruitment Inquiries |
Ann Crookenden |
| Department Contact Phone Number |
646-3323 |
| Department Contact for Cover Letter and Title |
Josh McGary, Unattended Retail Unit Manager |
| Department Contact's Phone Number |
|
| Equal Opportunity Employer |
Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all. |
| Background Check |
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. |
| Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? |
Yes |
| Special Instructions to Applicants |
UNION
POSITIONS
ARE
AVAILABLE TO
SEIU
UNION
MEMBERS
ONLY
DURING
THE
FIRST
WEEK OF
POSTING.
AFTER
ONE
WEEK OF
POSTING, IF
THE
POSITION
HAS
NOT
BEEN
FILLED
INTERNALLY, IT IS
OPEN TO
THE
GENERAL
PUBLIC
AND
OTHER
MEMBERS OF
THE
DARTMOUTH
COMMUNITY.
OPEN TO
UNION
MEMBERS
ONLY
FROM (7/6/2026)
THROUGH (7/13/2026)
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.
https://policies.dartmouth.edu/policy/tobacco-free-policy
|
| Additional Instructions |
Schedule: Tuesday-Saturday, 8am-4:30pm; (Sunday & Monday off)
|
| Quick Link |
https://searchjobs.dartmouth.edu/postings/86397 |
Key Accountabilities
| Description |
Stocking & Inventory Management
- Replenish Smart Coolers with fresh products according to planograms and inventory levels
- Rotate stock to ensure First-In-First-Out (FIFO) freshness and remove expired or damaged items
- Ensure product presentation is neat, organized, and visually appealing to customers
- Monitor product levels and report low inventory or stock-outs to the supervisor
- Conduct basic inventory audits and records restocking data using mobile reporting tools
- Assist Manager or Supervisor in monthly and annual product inventories as needed
- Put away product orders by unloading deliveries, checking for accuracy, and organizing stock in storage areas or vehicle
- Receive and verify inventory shipments, confirming product counts and inspecting for damage or defects
|
| Percentage Of Time |
60 |
| Description |
Cleaning & Sanitization
- Wipe down exterior and interior surfaces of Smart Coolers using approved cleaning products
- Remove debris, spills, and expired items to maintain a clean and food safe environment
- Clean cooler vents, shelves, and doors regularly to ensure optimal operation
- Maintain cleanliness of the surrounding area, condiment station and provided microwaves and food service equipment
- Follow health safety standards for food-safe cleaning procedures
|
| Percentage Of Time |
10 |
| Description |
Servicing & Basic Maintenance
- Perform basic troubleshooting of Smart Coolers (screen resets, jammed door, network connectivity); report complex issues to Manager or Supervisor. Inspect cooler functionality (temperature, lighting, display screens); report issues to Manager or Supervisor.
- Replace minor parts (shelf pins, labels, signage) as needed
- Report technical and maintenance issues that require escalation to the responsible supervisor or manager
- Document service issues as needed for tracking and follow-up
- Update planograms and stock pars using mobile tools
|
| Percentage Of Time |
10 |
| Description |
Route & Delivery Duties
- Visit all units daily or weekly as needed, prioritizing locations based on restocking needs
- Drive between locations using company vehicles to deliver products, restock storerooms, move equipment, transport other associates
|
| Percentage Of Time |
10 |
| Description |
Customer Experience
- Interact regularly with students, faculty and staff in various settings across campus including academic spaces, dormitories and services spaces
- Ensure coolers are accessible, well-lit, and presented professionally for a positive customer experience
- Respond courteously to customer inquiries or feedback when encountered
|
| Percentage Of Time |
5 |
| Description |
Culture and Employee Belonging
We are actively striving to make Campus Services a desired place to work in the Upper Valley, a place where people feel welcomed, where they can be their authentic selves, be heard, and feel accepted. We want this culture to be felt by those who receive our services. The way we treat one another should be the same way we treat our customers.
- Demonstrates a commitment to inclusion, and cultural awareness through actions, interactions, and communications with others.
- Participates in division wide CEB initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability and Respect)
- Collaborates, when appropriate, on other CEB-related initiatives within the division and College
|
| Percentage Of Time |
5 |
-
| -- |
Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all. |
| -- |
Performs other duties as assigned. |
|