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Conflict Response Specialist

The Pennsylvania State University
paid time off, sick time, remote work
United States, Pennsylvania, University Park
201 Old Main (Show on map)
Jul 08, 2026
APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

POSITION SPECIFICS

Penn State is seeking a detail-oriented, collaborative, and proactiveConflict Response Specialist.

This position offers a flexible work arrangement that combines remote and on-campus work. Questions related to flexible work should be directed to the hiring manager during the interview process.

The Conflict Response Specialist reviews and investigates student conduct cases; hold administrative hearings and determines sanctions as necessary; create and provides workshops for students, faculty, and staff integrating civility, student engagement, and student success. Assists with programs and activities to promote student engagement and increase awareness regarding campus civility and code of conduct; interpret and enforce the Student Code of Conduct including the shared development and management of the Student Organization Conduct Process within the Office of Student Conduct; consult with faculty and staff about individual student situations.

Key Responsibilities:

  • Investigate cases of alleged violations of the Student Code of Conduct by students

  • Manage individual student conduct cases

  • Interview relevant parties, gather relevant information, and prepare investigative packets to be used in case management

  • Communicate frequently with University and State College Police (and other relevant police agencies), Center for Women Students, Residence Life, Fraternity and Sorority Life, Centre County Women's Resource Center, Office of Sexual Misconduct Prevention and Response, the Office of Ethics and Compliance, etc.

  • Collaborate with the Office of Student Activities, Office of Fraternity and Sorority Compliance, Office of Fraternity and Sorority Life, and Campus Recreation to create and provide training and education

  • Work closely with the Office of Fraternity and Sorority Life, Office of Fraternity and Sorority Compliance and Office of Student Activities to establish risk management, hazing, and alcohol education plans

  • Provide insight to students on policy and procedures related to pre-admission and re-enrollment

  • Administer interim suspensions when necessary

  • Train interested staff and faculty to serve as co-investigators.

  • Manage volunteers and organization of investigations

  • Participate in University Conduct Board hearings, providing testimony related to the investigation of the incident

  • May participate in threat assessment and risk reduction in crisis level cases

  • May supervise staff members, including hiring, development, and performance management

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

If filled as Student Conduct Officer - Intermediate Professional, this position requires: Master's Degree 1+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None If filled as Student Conduct Officer - Advanced Professional, this position requires: Master's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

SALARY & BENEFITS

The salary range for this position, including all possible grades, is $54,060.00 - $86,400.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.

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