Security Officer Lobby Services Specialist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Services Specialist in Pine Brook, NJ, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. Join Allied Universal as a Front Desk Officer at a dynamic aerospace and defense location, where you will greet visitors, manage access, monitor entry activity, and support security-related operations with professionalism and care. This role is ideal for someone who values teamwork, clear communication, and integrity while helping create a welcoming presence in a fast-paced environment that values reliability, agility, and innovation.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to visitors, employees, and/or contractors by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor lobby and reception areas, assist with sign-in processes, verify identification and/or access credentials, and help to support authorized entry procedures in a controlled location.
• Answer phones, direct inquiries, document routine activity, and communicate clearly with site contacts regarding security-related concerns, incidents, and/or unusual activity.
• Respond to incidents and critical situations in a calm, problem-solving manner while helping to support established response procedures and escalation protocols.
• Maintain a professional front desk presence in an aerospace and defense location while helping to deter unauthorized access through attentive observation and consistent application of post orders.

Minimum Requirements:

• Possess 1+ years of security-related experience.
• Be at least 21 years of age.
• Be comfortable using a computer or tablet preferred.
• Possess a guard card/license preferred.
• Possess customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.