New

Executive Director - Operations (Springfield Community Critical Access)

Mercy
paid time off
United States, Missouri, Aurora
500 Porter Avenue (Show on map)
Jul 25, 2026
Find your calling at Mercy! Overview Accountable for Primary Care, Surgery, Medical Specialty and hospital-based operations within Mercy Clinic with specific emphasis to be placed on patient satisfaction, physician satisfaction, co-worker satisfaction, business growth and development, and quality. Responsible for the financial performance of offices and the presentation of financials to physicians & managers. Also responsible for strategic operations and initiatives within Mercy Clinic such as regional hospitals, market development, relations, Clinic acquisitions and development, patient safety, risk management and compliance. Also serves on system wide committees and task forces as assigned. Position requires the ability to communicate effectively with physicians, senior management, and co-workers. Position will require travel on a daily basis to clinic locations. Must be a self-starter and able to work independently. This person will take an active role in the communities in which they service. The incumbent in this position shall integrate the Mercy Values of Dignity, Justice, Service, Excellence and Stewardship into his/her management style. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details: Education: HS diploma and Bachelor's Degree or equivalent experience in lieu of degree, as outlined below. Licensure: None required. Experience: Five (5) years of healthcare leadership experience for those meeting degree requirements. In lieu of degree, 10 years of leadership experience in an applicable healthcare setting. Certifications: None required. Other: Skills, Knowledge, and Abilities: Strong verbal and written communication skills. Ability to communicate clearly and establish and maintain working relationships with physicians, staff and the public. Ability to organize. Able to meet deadlines. Self-motivated. Ability to analyze balance sheets and income statements. Experience in managing accounts receivable. Working knowledge of CLIA, OSHA, NCQA and other accrediting bodies. Working Conditions, Mental and Physical Requirements: Travel. Preferred Education: Preferred Master's degree Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.