Business Operations & Administration Manager

Position Number: 40029677

Payroll Title: FINANCIAL ANL MGR 2

Job Code: 000213

Job Open Date: 7/27/26

Application Review Begins: 8/11/26

Department Code (Name): CTLR (CONTROLLER) - Business & Financial Services

Percentage of Time: 100%

Union Code (Name): 99

Employee Class (Appointment Type): Staff: Career

FLSA Status: Exempt

Classified Indicator Description (Personnel Program): MSP

Salary Grade: Grade 27

Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $136,600 to $165,000/year. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $136,600 to $267,600/year.

Work Location: Student Affairs & Admin Svs - 3201B

Working Days and Hours: M-F; 8:00am-5:00pm

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement, if applicable: Other
BFS supports a hybrid agreement for this position and will continue to do so as long as it makes sense for the position and meets the campus policies.

Special Instructions:

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement:

In support of the UCSB Mission and UC Statement of Ethical Values, Business & Financial Services is an integral campus and community partner, providing sustainable value-added services and solutions to ensure responsible compliance and stewardship.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Under the general direction of the Associate Controller, the Business Operations & Administration Manager provides leadership and oversight for administrative operations, budget management, internal controls, organizational initiatives, and operational support functions across Business and Financial Services (BFS) and the Finance and Resource Management (FARM) division. The Manager serves as a member of the BFS leadership team and works closely with the Controller, Associate Controller, and FARM leadership to support divisional goals and campus priorities. The position is responsible for ensuring efficient, compliant, and customer-focused administrative operations through effective planning, resource management, process improvement, and operational oversight. The Manager oversees administrative services supporting BFS and FARM, including human resources coordination, budget monitoring, office management, facilities and space coordination, employee development, and organizational communications. The position also coordinates internal control activities, audit responses, compliance monitoring, and financial systems access administration to promote accountability and safeguard university resources. In addition, the Manager leads special projects and strategic initiatives, develops recommendations to improve operational effectiveness, and represents BFS and FARM on campus and systemwide committees and workgroups related to areas of responsibility.

Required Qualifications:

• Bachelor's degree in Business Administration, Finance, Human Resources, or a closely related field, combined with several years of progressive leadership experience in business operations.
• 7-9 years Strong expertise in interpreting federal and state regulations, with a demonstrated ability to manage internal controls, compliance frameworks, and audit responses.
• 7-9 years Proven experience in managing, monitoring, and projecting divisional budgets, along with conducting complex variance analyses and financial reporting.
• 7-9 years Demonstrated success in directly supervising, coaching, and evaluating professional administrative staff while fostering a collaborative, customer-focused team environment.
• 7-9 years Comprehensive knowledge of managing divisional HR operations, including recruitment, onboarding, workforce planning, and performance management.

• 7-9 years Proven ability to lead complex, cross-functional special projects from inception to implementation while developing data-driven recommendations for process improvement.

Preferred Qualifications:

• 7-9 years Prior experience managing business operations, administration, or financial services within a higher education institution or large public-sector environment.
• 4-6 years Specific experience administering Statement of Auditing Standards (SAS 115) and Office of Management and Budget (OMB) compliance controls.
• 4-6 years Familiarity with managing enterprise financial systems, user provisioning workflows, and service management platforms like Jaggaer or ServiceNow.
• Professional certification preferred.

Special Conditions of Employment:

• Candidates must be legally authorized to work in the United States without the need for

  employee sponsorship.

• Satisfactory criminal history background check
• UCSB is a Tobacco-Free environment

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

"Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

• 25% Leadership and Operations Management - Provides leadership, guidance, and oversight for administrative operations supporting BFS and FARM division. Serves as a key advisor to senior leadership on operational effectiveness, resource management, and organizational priorities. Key Functions: -Provide operational oversight for the Controller's Office administrative team, ensuring efficient execution of services supporting the division. -Supervise professional administrative staff, including workload management, performance evaluations, coaching, and professional development. -Establish operational goals, performance metrics, and service standards that support divisional objectives. -Foster a collaborative, customer-focused environment that promotes accountability, engagement and continuous improvement. -Lead team meetings, including agenda development, topic coordination, and systematic follow-up on action items. -Serve as a resource and advisor to leadership regarding administrative operations, staffing strategies, and process improvements.
• 20% Strategic Planning and Analysis - Supports division planning efforts through budget monitoring, resource management, data analysis, and operational planning. Contributes to long-term planning while actively participating in campus- and system-wide initiatives. Provides information and recommendations to support leadership decision-making. Key Functions: -Partner with the Controller and Associate Controller on short- and long-term planning initiatives.. -Analyze workload metrics, service demands, and operational data to identify trends, capacity requirements, and optimization opportunities. -Prepare budget projections, variance analysis, and management reports. -Monitor divisional budgets, staffing allocations, and resource utilization. -Participate in university-wide initiatives, task forces, and committees to share expertise, promote best practices, and align localized strategies with broader university objectives. -Support planning and execution for organizational changes, new campus initiatives, and evolving regulatory requirements.
• 20% Internal Controls, Audit, and Compliance - Coordinates internal control, audit, compliance, and operational risk management 10activities that support accountability, safeguard university resources, and promote compliance with university policies and regulatory requirements. Key Functions: -Serve as a primary internal control policy and program advisor for the campus; interpret federal, state, and university regulations. Consequences of error include significant financial and reputational damage to the campus. -Conduct comprehensive reviews of campus departments, evaluating processes, policies, technical systems, and organizational structures to identify and mitigate operational weaknesses. -Manage and track internal and external financial audit comments for BFS; coordinate formal audit responses in partnership with the Controller and unit managers. -Administer and maintain Statement of Auditing Standards (SAS 115) and Office of Management and Budget (OMB) controls documentation, ensuring records are accurate, complete, and continually updated. Consequences of error include adverse campus audit findings, severe financial penalties, and/or lowered institutional credit ratings. -Promote financial ethics, values, and accountability through proactive campus communications and targeted training frameworks. Collaborate directly with Internal -Audit and Advisory Services to develop annual internal audit plans. -Direct and oversee the campus financial system user provisioning team. Ensure role assignments, deprovisioning workflows, and access queues strictly adhere to security controls. Supervise system audits, ServiceNow queues, and validation protocols for platforms including Jaggaer and enterprise financial tools.
• 25% FARM Administration and Human Resources - Directs administrative operations and human resources support activities across the Finance and Resource Management (FARM) division to ensure effective service delivery, workforce support, and operational efficiency. Key Functions: -Oversee divisional human resources administration, including recruitment, onboarding, employee relations coordination, performance management support, leaves administration, and workforce planning. -Provide guidance to managers and supervisors on personnel-related matters and university policies. -Support employee development through training, mentoring, and professional growth opportunities. -Direct office operations and administrative services, including facilities coordination, space planning, purchasing, travel administration, equipment management, and related support functions. -Ensure divisional communications and administrative processes support compliance, transparency, and operational effectiveness.
• 10% Special Projects and Organizational Initiatives - Leads special projects and strategic initiatives that support divisional priorities, operational effectiveness, and continuous improvement. Key Functions: -Lead special projects on behalf of the Controller, Associate Controller, and FARM leadership. -Coordinate cross-functional initiatives involving Finance, Procurement, Human Resources, Risk Management, and Information Technology. -Develop project plans, timelines, and implementation strategies. -Conduct operational assessments and recommend process improvements. -Support organizational change management efforts and implementation of new business processes. -Prepare executive-level reports, presentations, and recommendations for leadership.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.
As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit University of California Policy on Vaccinations - https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

*Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Employment Opportunity:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Reasonable Accommodations:

The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy Notification Statement

Privacy Notification Statement and Notice of Availability of the UCSB Annual Security and Fire Safety Report Disclosures

Application Status: If you would like to check the status of your application, please log into the Candidate Gateway where you applied and click on 'my activities'.