Aging Care Manager 3 (Local Government) - Protective Service Investigator

Join the Beaver County Area Agency on Aging (AAA) as an Aging Care Manager 3 - Protective Service Investigator. This is a rewarding and challenging position to assure the safety, dignity and independence of older adults in Beaver County. The ideal candidate will possess excellent investigative and communication skills, be objective in decision making and risk analysis and have empathy for vulnerable older adults in difficult situations. Support is provided by ongoing specialized training and collaborative teamwork. We would like to hear from you if this opportunity matches your qualifications and interests!

This position focuses on supporting older adults who may be experiencing abuse, neglect, exploitation, or abandonment. You will work closely with individuals, families, and professionals to investigate concerns and provide protective services. As an Aging Care Manager 3 - Protective Service Investigator, you will perform the following duties:

• Investigative Information Gathering: Collect details through interviews, record reviews, and collaboration with consumers, families, and informants
• Risk Evaluation: Assess risks and apply regulations to determine findings as substantiated or unsubstantiated
• Protective Actions: Provide interventions such as court petitions, emergency relocation, assessments, and referrals
• Professional Collaboration: Coordinate with attorneys, medical staff, law enforcement, and social service agencies to stabilize consumer situations
• Case Management: Maintain confidential records, advocate for consumer needs, and ensure recommended services are implemented

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
• This position requires flexibility to be available for scheduled on-call duties and respond, as required, to emergencies and other time sensitive situations occurring outside of regular business hours, including evenings, weekends and holidays. The incumbent will also be expected to respond to community emergencies, urgent time sensitive situations and other work related assignments that necessitate leaving their location work space to complete a work assignment in the community.
• Telework: You may have the opportunity to work from home (telework) part-time after an appropriate training period. This provision must be approved in advance and will be scheduled at the discretion of management. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside of Pennsylvania.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy may be given to candidates who live within Beaver County. If no eligible candidates who live within Beaver County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• A conditional offer of employment will require a drug screening.
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.