Mail Processor

Position Number: 40071302

Payroll Title: MAIL PROCESSOR SX (004823)

Job Code: 4823

Job Open Date: 8/14/26

Application Review Begins: 9/1/26

Department Code (Name): MAIL (MAIL ROOM)

Percentage of Time: 100%

Union Code (Name): SX- Service Workers

Employee Class (Appointment Type): Staff: Career

FLSA Status: Non-Exempt

Classified Indicator Description (Personnel Program): PSS

Salary Grade: STEPS

Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $26.86/hr. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University.

Work Location: UCen Post Office

Working Days and Hours: Monday-Friday 7:00am - 4:00pm

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement, if applicable: N/A

Special Instructions:

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement:

Housing, Dining & Auxiliary Enterprises houses 10,000 students, faculty and family residents on campus, provides support services for 9,300 students residing in the communities adjacent to the campus, serves 21,000 customers daily in its retail and board dining programs, manages the UCSB Campus Store and University Center, hosts 150,000 guests annually for conferences and meetings, manages a major events center (Events Center), and oversees the administration of transportation, parking and fleet services. Additional responsibilities in the HDAE portfolio include Administrative & Residential Information Technology (ARIT) and The Club & Guest House. HDAE employs 600 full-time employees and 1,800 student employees. HDAE maintains a physical plant of more than 3 million square feet of buildings and 250 acres of grounds and landscaping.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Works at the customer service window of the University Center Post Office performing US Postal Service transactions and release parcels to addressees (students). Receives, records and sorts incoming US Mail and parcels. Picks up incoming mail from the USPS processing center and also delivers packages to the Santa Catalina Residence complex daily. Operates the University Center truck. Lifts and handles parcels weighing up to 50 pounds. Responsible for performing daily scheduled tasks within the UCen Post Office including: monitoring student staff, confirming addressing of US Mail and packages with inaccurate addressing and discerning the appropriate disposition of these items. Basic light cleaning and maintenance duties, and other duties as assigned within the scope of the job description.

Required Qualifications:

• Two years of experience in the handling of campus and U.S. mail, including a working knowledge of postal regulations and postal rates.

Preferred Qualifications:

• High School Diploma

Special Conditions of Employment:

• Occasional special work hours on weekdays and weekends may be needed as directed by manager. Ability to lift 50 lbs.
• Required to hold a valid driver's license, have a driving record that is in accordance with local policies and procedures, and/or enroll in the California Employer Pull Notice Program.
• Satisfactory criminal history background check

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

"Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

• 45% Mail Processing, Sorting Mail & Packages: - Receives, records and sorts incoming USPS Mail and parcels including registered, certified, insured mail and accountable USPS parcels. Answer all questions about classes of mail, postage rates, customs requirements, and weight & size limitations. Work closely with the Mail Processor Sr. to solve customer service issues/problems and handle daily operational issues. Processes incorrectly addressed US Mail and parcels received at the UCen Post Office. Researches student database to discern addressees and student status/location on or off campus and coordinates student work activities.

• 25% Window/Customer Service: - Works at the customer service window assisting customers with package pick up, making money orders, renting PO boxes, collecting money for PO keys and making keys, setting up and closing the cash drawer, and any other transactions that may occur. Answers customer questions over phone or at service window pertaining to USPS Rules & Regulations, UCSB UCen Post Office policies, service inquiries, responds to requests regarding parcel arrival or delivery confirmation, resolve all other questions or issues as they pertain to the UCen Post Office from UCSB staff members, faculty, students, parents and other customers.

• 20% Mail Pick Up: - Operates the University Center truck. Lifts and handles parcels weighing up to 50lbs. Picks up incoming mail from the USPS processing center. Makes delivery to UCen Post Office and Santa Catalina package room at scheduled intervals. Returns extra USPS mail and package containers to USPS facility.

• 10% General Duties & Maintenance - Responsible for performing Start of Day & End of Day duties entailing basic cleaning and organization of Post Office work areas; perform basic upkeep and maintenance of equipment and forms unique to UCen Post office including, key cutting machine, postal containers, internal signage & parcel labels. Also, perform basic document and spreadsheet reports as direct by Manager. Help maintain a healthy and safe work environment.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit University of California Policy on Vaccinations - https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

*Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Employment Opportunity:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Reasonable Accommodations:

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